
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care the service includes remote diagnosis and support as well as onsite hardware repair if it is required to resolve an issue.
Specification:
Service Included: Parts and labor
Location: On-site
Full Contract Period: 5 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Service & Support: Extended service agreement - parts and labor - 5 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Specification:
Service Included: Parts and labor
Location: On-site
Full Contract Period: 5 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Service & Support: Extended service agreement - parts and labor - 5 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday