HP Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - 1-2 sockets/virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments providing enhanced support that covers servers operating systems hypervisors storage storage area networks (SANs) and networks.

Specification:
Type: Technical support
Service Included: Phone consulting
Full Contract Period: 3 years
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Software Title: SuSE Linux Enterprise Server for SAP
License Qty: 1-2 sockets/virtual machines
Service & Support Details: Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday