LASERJET ENTERPRISE 700
User Guide
M712
2
3
HP LaserJet Enterprise 700 M712
User Guide
Copyright and License
© Copyright 2015 HP Development Company,
L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
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are set forth in the express warranty statements
accompanying such products and services.
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constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 3, 11/2015
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Table of contents
1 Product introduction ..................................................................................................................................... 1
Product comparison .............................................................................................................................................. 2
Product views ........................................................................................................................................................ 4
Product front-right view ..................................................................................................................... 4
Product front-left view ....................................................................................................................... 5
Interface ports ..................................................................................................................................... 6
Serial number and model number location ........................................................................................ 7
Control panel ......................................................................................................................................................... 8
Control-panel layout ........................................................................................................................... 8
Control-panel help .............................................................................................................................. 9
Product reports .................................................................................................................................................... 10
2 Connect the product and install software ...................................................................................................... 11
Connect the product to a computer by using a USB cable and install the software (Windows) ........................ 12
Connect the product to a network by using a network cable and install the software (Windows) ................... 14
Configure the IP address ................................................................................................................... 14
Install the software ........................................................................................................................... 15
Connect the product to a computer by using a USB cable and install the software (Mac OS X) ........................ 16
Connect the product to a network by using a network cable and install the software (Mac OS X) ................... 17
Configure the IP address ................................................................................................................... 17
Install the software ........................................................................................................................... 18
3 Input trays and output bins .......................................................................................................................... 21
Supported paper sizes ......................................................................................................................................... 22
Supported paper types ........................................................................................................................................ 25
Configure trays .................................................................................................................................................... 26
Configure a tray when loading paper ............................................................................................... 26
Configure a tray to match print job settings .................................................................................... 26
Configure a tray by using the control panel ..................................................................................... 26
Alternative letterhead mode ............................................................................................................................... 28
Tray 1 ................................................................................................................................................................... 29
ENWW iii
Tray capacity and paper orientation ................................................................................................. 29
Load Tray 1 ........................................................................................................................................ 30
Tray 2 and Tray 3 ................................................................................................................................................. 32
Tray capacity and paper orientation ................................................................................................. 32
Load Tray 2 and Tray 3 ...................................................................................................................... 32
500-sheet trays ................................................................................................................................................... 34
500-sheet tray capacity and paper orientation ............................................................................... 34
Load the 500-sheet trays ................................................................................................................. 34
3,500-sheet high-capacity tray .......................................................................................................................... 36
3,500-sheet high-capacity input capacity and paper orientation ................................................... 36
Load the 3,500-sheet high-capacity tray ......................................................................................... 36
Load and print labels ........................................................................................................................................... 38
Introduction ....................................................................................................................................... 38
Manually feed labels ......................................................................................................................... 38
Use paper output options .................................................................................................................................... 40
Output bin .......................................................................................................................................... 40
4 Parts, supplies, and accessories ................................................................................................................... 41
Order parts, accessories, and supplies ............................................................................................................... 42
HP policy on non-HP supplies ............................................................................................................................. 43
HP anticounterfeit Web site ................................................................................................................................ 44
Print when a toner cartridge is at estimated end of life ..................................................................................... 45
Enable or disable the Very Low Settings options from the control panel ........................................................ . 46
Customer self-repair parts .................................................................................................................................. 47
Accessories .......................................................................................................................................................... 50
Toner cartridge .................................................................................................................................................... 51
Toner-cartridge view ......................................................................................................................... 51
Toner-cartridge information ............................................................................................................. 52
Recycle the toner cartridge ............................................................................................ 52
Toner-cartridge storage ................................................................................................. 52
HP policy on non-HP toner cartridges ............................................................................ 52
Replace the toner cartridge .............................................................................................................. 53
5 Print ....................................... ......................................................................... ........................................... 57
Supported print drivers (Windows) ..................................................................................................................... 58
HP Universal Print Driver (UPD) ........................................................................................................ 58
UPD installation modes .................................................................................................. 59
Change print-job settings (Windows) .................................................................................................................. 60
Change the settings for all print jobs until the software program is closed ................................... 60
Change the default settings for all print jobs ................................................................................... 60
Change the product configuration settings ...................................................................................... 60
iv ENWW
Change print-job settings (Mac OS X) .................................................................................................................. 61
Change the settings for all print jobs until the software program is closed ................................... 61
Change the default settings for all print jobs ................................................................................... 61
Change the product configuration settings ...................................................................................... 61
Print tasks (Windows) .......................................................................................................................................... 62
Use a printing shortcut (Windows) ................................................................................................... 62
Create printing shortcuts (Windows) ................................................................................................ 64
Automatically print on both sides (Windows) .................................................................................. 67
Manually print on both sides (Windows) .......................................................................................... 69
Print multiple pages per sheet (Windows) ....................................................................................... 71
Select the page orientation (Windows) ............................................................................................ 73
Select the paper type (Windows) ...................................................................................................... 75
Print the first or last page on different paper (Windows) ................................................................ 78
Scale a document to fit page size (Windows) ................................................................................... 81
Create a booklet (Windows) .............................................................................................................. 83
Print tasks (Mac OS X) .......................................................................................................................................... 85
Use a printing preset (Mac OS X) ....................................................................................................... 85
Create a printing preset (Mac OS X) .................................................................................................. 85
Automatically print on both sides (Mac OS X) .................................................................................. 85
Manually print on both sides (Mac OS X) .......................................................................................... 85
Print multiple pages per sheet (Mac OS X) ....................................................................................... 86
Select the page orientation (Mac OS X) ............................................................................................ 86
Select the paper type (Mac OS X) ...................................................................................................... 86
Print a cover page (Mac OS X) ........................................................................................................... 86
Scale a document to fit page size (Mac OS X) ................................................................................... 87
Create a booklet (Mac OS X) .............................................................................................................. 87
Additional print tasks (Windows) ........................................................................................................................ 88
Cancel a print job (Windows) ............................................................................................................. 88
Select the paper size (Windows) ....................................................................................................... 88
Select a custom paper size (Windows) ............................................................................................. 88
Print watermarks (Windows) ............................................................................................................ 89
Additional print tasks (Mac OS X) ........................................................................................................................ 90
Cancel a print job (Mac OS X) ............................................................................................................. 90
Select the paper size (Mac OS X) ....................................................................................................... 90
Select a custom paper size (Mac OS X) ............................................................................................. 90
Print watermarks (Mac OS X) ............................................................................................................ 90
Store print jobs on the product ........................................................................................................................... 92
Create a stored job (Windows) .......................................................................................................... 92
Create a stored job (Mac OS X) .......................................................................................................... 94
Print a stored job ............................................................................................................................... 95
Delete a stored job ............................................................................................................................ 95
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Add a job-separator page (Windows) .................................................................................................................. 96
Use HP ePrint ....................................................................................................................................................... 97
Use the HP ePrint Mobile Driver .......................................................................................................................... 98
Use Apple AirPrint ................................................................................................................................................ 99
Connect the product to AirPrint ........................................................................................................ 99
Find the product AirPrint name ......................................................................................................... 99
Print from AirPrint ............................................................................................................................. 99
Change the AirPrint product name ................................................................................................. 100
Solve AirPrint problems .................................................................................................................. 100
Use HP Smart Print (Windows) .......................................................................................................................... 101
Use easy-access USB printing ........................................................................................................................... 102
Print easy-access USB documents ................................................................................................. 103
6 Manage the product ................................................................................................................................... 105
Configure IP network settings ........................................................................................................................... 106
Printer sharing disclaimer ............................................................................................................... 106
View or change network settings ................................................................................................... 106
Manually configure IPv4 TCP/IP parameters from the control panel ............................................ 106
Manually configure IPv6 TCP/IP parameters from the control panel ............................................ 107
HP Embedded Web Server ................................................................................................................................. 108
Open the HP Embedded Web Server ............................................................................................... 108
HP Embedded Web Server features ................................................................................................ 10 9
Information tab ............................................................................................................. 109
General tab ................................................................................................................... 109
Print tab ........................................................................................................................ 110
Troubleshooting tab ..................................................................................................... 110
Security tab ................................................................................................................... 11 1
HP Web Services tab ..................................................................................................... 111
Networking tab ............................................................................................................. 111
Other Links list .............................................................................................................. 111
HP Utility (Mac OS X) .......................................................................................................................................... 112
Open HP Utility ................................................................................................................................ 112
HP Utility features ........................................................................................................................... 112
Use HP Web Jetadmin software ........................................................................................................................ 114
Economy settings .............................................................................................................................................. 115
Print with EconoMode ..................................................................................................................... 115
Optimize speed or energy use ........................................................................................................ 115
Set sleep mode ................................................................................................................................ 115
Set the sleep schedule .................................................................................................................... 116
Product security features .................................................................................................................................. 118
Security statements ........................................................................................................................ 118
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IP Security ....................................................................................................................................... 118
Sign in to the product ...................................................................................................................... 118
Assign a system password .............................................................................................................. 118
Encryption support: HP High-Performance Secure Hard Disks ..................................................... 119
Lock the formatter cage ................................................................................................................. 119
Upgrade the product firmware ......................................................................................................................... 120
7 Solve problems ................................................ ......................................................................................... . 121
Solve problems checklist .................................................................................................................................. 122
Factors that affect product performance ......................................................................................................... 124
Restore factory-set defaults ............................................................................................................................. 125
Control-panel help ............................................................................................................................................ 126
Paper feeds incorrectly or becomes jammed ................................................................................................... 127
The product does not pick up paper ............................................................................................... 127
The product picks up multiple sheets of paper .............................................................................. 127
Prevent paper jams ......................................................................................................................... 127
Clear jams .......................................................................................................................................................... 129
Jam locations .................................................................................................................................. 129
Auto-navigation for clearing jams .................................................................................................. 129
Clear jams in the output-bin area ................................................................................................... 130
Clear jams in Tray 1 ......................................................................................................................... 130
Clear jams in Tray 2 or Tray 3 ......................................................................................................... 131
Clear jams in the 500-sheet trays .................................................................................................. 133
Clear jams in the 3,500-sheet high-capacity tray .......................................................................... 134
Clear jams from the toner-cartridge area ...................................................................................... 137
Clear jams in the fuser .................................................................................................................... 140
Clear jams from the duplexer ......................................................................................................... 141
Change jam recovery ......................................................................................................................................... 143
Improve print quality ......................................................................................................................................... 144
Print from a different software program ....................................................................................... 144
Set the paper-type setting for the print job ................................................................................... 144
Check the paper type setting (Windows) ..................................................................... 144
Check the paper type setting (Mac OS X) ..................................................................... 144
Check the toner-cartridge status ................................................................................................... 145
Print a cleaning page ...................................................................................................................... 145
Visually inspect the toner cartridge ............................................................................................... 146
Check paper and the printing environment .................................................................................... 146
Use paper that meets HP specifications ...................................................................... 146
Check the environment ................................................................................................. 146
Check the EconoMode settings ....................................................................................................... 147
Try a different print driver .............................................................................................................. 147
ENWW vii
Set the individual tray alignment ................................................................................................... 148
The product does not print or it prints slowly .................................................................................................. 150
The product does not print ............................................................................................................. 150
The product prints slowly ............................................................................................................... 150
Solve easy-access USB printing problems ........................................................................................................ 151
The Retrieve From USB menu does not open when you insert the USB flash drive ...................... 151
The file does not print from the USB flash drive ............................................................................ 151
The file that you want to print is not listed in the Retrieve from USB menu ................................. 152
Solve USB connection problems ....................................................................................................................... 153
Solve wired network problems ......................................................................................................................... 154
The product has a poor physical connection .................................................................................. 154
The computer is using the incorrect IP address for the product ..................................... .............. 154
The computer is unable to communicate with the product ........................................................... 154
The product is using incorrect link and duplex settings for the network ...................................... 155
New software programs might be causing compatibility problems ............................................. 155
The computer or workstation might be set up incorrectly ............................................................ 155
The product is disabled, or other network settings are incorrect .............................................. ... 155
Solve product software problems (Windows) .................................................................................................. 156
A print driver for the product is not visible in the Printer folder ..................................... .............. 156
An error message was displayed during the software installation ............................................... 156
The product is in Ready mode, but nothing prints ......................................................................... 156
Solve product software problems (Mac OS X) .................................................................................................. 158
The product name does not appear in the product list in the Print & Fax or the Print & Scan
list .................................................................................................................................................... 158
A print job was not sent to the product that you wanted .............................................................. 158
When connected with a USB cable, the product does not appear in the Print & Fax or the Print
& Scan list after the driver is selected ............................................................................................ 158
Remove software (Windows) ............................................................................................................................ 159
Remove the print driver (Mac OS X) .................................................................................................................. 160
Index ........................................................................................................................................................... 161
viii ENWW
1 Product introduction
Product comparison
Product views
Control panel
Product reports
ENWW 1
Product comparison
M712n
M712dn
M712xh
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (250-sheet capacity)
Tray 3 (250-sheet capacity)
Optional Tray 4 (500-sheet capacity)
Standard output bin (250-sheet capacity)
Automatic duplex printing
Connectivity Hi-Speed USB 2.0
10/100/1000 Ethernet LAN connection with IPv4 and
IPv6
Easy-access USB port, for printing without a computer
and for upgrading the firmware
Memory 512 MB DIMM
Storage 16 GB Solid-State Memory module
320 GB HP High-Performance Secure Hard Disk
Control-panel display 4-line LCD with 10-key numeric keypad
Print Prints 41 pages per minute (ppm) on A4-size paper and
40 ppm on Letter-size paper
Easy-access USB printing (no computer required)
Supported operating
systems
NOTE: For a current list
of supported operating
systems, go to
www.hp.com/go/
lj700M712_software.
Windows XP SP2 or later, 32-bit
NOTE: Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue to provide
best-effort support for the discontinued XP operating
system.
Windows XP SP2 or later, 64-bit (print driver only, not
supported by the software installer)
NOTE: Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue to provide
best-effort support for the discontinued XP operating
system.
Windows Vista, 32-bit and 64-bit
NOTE: Windows Vista Starter is not supported by the
software installer or the print driver.
Windows 7, 32-bit and 64-bit
Windows 8, 32-bit and 64-bit
NOTE: The software installer does not support the 64-
bit version, but the print driver supports it.
2 Chapter 1 Product introduction ENWW
M712n
M712dn
M712xh
Windows 2003 Server SP1 or later, 32-bit and 64-bit
Windows 2008, 32-bit and 64-bit
Windows 2008 R2, 64-bit
Mac OS X 10.6, 10.7, and 10.8
ENWW Product comparison 3
Product views
Product front-right view
1 Output bin
2 Cartridge-door-release button
3 Output-bin extension
4Tray 1
5 Formatter (contains the interface ports)
6 Right-side access door
7 Handles for lifting the product
8 500-sheet tray jam-access door
9 Handles for lifting the product
10 500-sheet tray (included with the M712xh model)
11 Tray 3
12 Tray 2
13 On/off button
4 Chapter 1 Product introduction ENWW
Product front-left view
1 Hardware integration pocket (for connecting third-party devices)
2 Control panel
3 Easy-access USB port (for printing without a computer and for upgrading the firmware)
4 Handles for lifting the product
5 Handles for lifting the product
6 Lever to lock the 500-sheet tray to the product
7 Power connection
8 Duplexer (included with the M712dn and M712xh models)
9 Fuser jam-access cover
ENWW Product views 5
Interface ports
1 Local area network (LAN) Ethernet (RJ-45) network port
2 Hi-Speed USB 2.0 printing port
3 USB port for connecting external USB devices
6 Chapter 1 Product introduction ENWW
Serial number and model number location
The serial number and model number are listed on an identification label located on the back of the product.
The serial number contains information about the country/region of origin, the product version, production
code, and the production number of the product.
Model name Model number
M712n CF235A
M712dn CF236A
M712xh CF238A
ENWW Product views 7
Control panel
Control-panel layout
Use the control panel to obtain product and job status information and to configure the product.
Number Button or light Function
1 Control-panel display Shows status information, menus, help information, and error messages
2 Stop button Cancels the current print job and clears the pages from the product
3 Help button Provides information about the message on the control-panel display
4 Down arrow Navigates to the next item in the list, or decreases the value of numeric items
5 Up arrow Navigates to the previous item in the list, or increases the value of numeric items
6OK button Saves the selected value for an item.
Performs the action that is associated with the item that is highlighted on the
control-panel display.
Clears an error condition when the condition is clearable.
7 Numeric keypad Enter numeric values
8 Clear button Returns values to their defaults and closes the help screen
9 Folder button Provides quick access to the Retrieve Job menu
10 Attention light On: The product has experienced a problem. See the control-panel display.
Off: The product is functioning without error.
Blinking: Action is required. See the control-panel display.
8 Chapter 1 Product introduction ENWW
Number Button or light Function
11 Ready light On: The product is online and ready to accept data to print.
Off: The product cannot accept data because it is offline (paused) or has
experienced an error.
Blinking: The product is going offline. The product stops processing the current
job and expels all of the active pages from the paper path.
12 Home button Opens and closes the menus
13 Back button Backs up one level in the menu tree or backs up one numeric entry
14 Easy-access USB For printing without a computer
Control-panel help
The product has a built-in Help system that explains how to use each screen. To open the Help system, press
the Help button on the control panel.
For some screens, the Help button opens to a global menu where you can search for specific topics. You can
browse through the menu structure by pressing the arrow buttons on the control panel.
For screens that contain settings for individual jobs, the Help button opens to a topic that explains the options
for that screen.
ENWW Control panel 9
Product reports
Product reports provide details about the product and its current configuration. Use the following procedure to
print the reports:
1. At the product control panel, press the Home button.
2. Open the following menus:
Administration
Reports
3. Select the name of the report you want to review, scroll up to the Print option, and then press the OK
button to print the report.
Table 1-1 Reports menu
First level Second level Description
Configuration/Status Pages Administration Menu Map Shows the structure of the Administration
menu.
Current Settings Page Shows the current settings for each option in the
Administration menu.
Configuration Page Shows the product settings and installed
accessories.
Supplies Status Page Shows the approximate remaining life for the
supplies; reports statistics on total number of
pages and jobs processed, serial number, page
counts, and maintenance information.
HP provides approximations of the remaining life
for the supplies as a customer convenience. The
actual remaining supply levels might be different
than the approximations provided.
Usage Page Shows a count of all paper sizes that have passed
through the product; lists whether they were
simplex or duplex, and reports the page count.
File Directory Page Shows the file name and folder nam e for files
that are stored in the product memory.
Web Services Status Page Shows the detected Web Services for the
product.
Other Pages PCL Font List Prints the available PCL fonts.
PS Font List Prints the available HP postscript level 3
emulation fonts.
10 Chapter 1 Product introduction ENWW
2 Connect the product and install software
Connect the product to a computer by using a USB cable and install the software (Windows)
Connect the product to a network by using a network cable and install the software (Windows)
Connect the product to a computer by using a USB cable and install the software (Mac OS X)
Connect the product to a network by using a network cable and install the software (Mac OS X)
ENWW 11
Connect the product to a computer by using a USB cable and install
the software (Windows)
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that
is no longer than 2 m (6.5 ft).
CAUTION: Do not connect the USB cable until the installation software prompts you to connect it.
1. Close all open programs on the computer.
2. Verify the product is in the Ready state.
NOTE: When the product is connected with a USB cable, the software installation process requires that
the product is turned on and in the Ready state. Configure the following setting so the product wakes from
Sleep mode during the software installation process and whenever it receives a print job:
a. On the product control panel, press the Home button.
b. Open the following menus:
Administration
General Settings
Energy Settings
Sleep Timer Settings
Wake/Auto On Events
c. Highlight the All events option and press the OK button.
3. Install the software from the CD, and follow the on-screen instructions.
4. When prompted, select the Directly connect to this computer using USB cable option, and then click the
Next button.
5. When the software prompts you, connect the USB cable to the product and the computer.
12 Chapter 2 Connect the product and install software ENWW
6. At the end of the installation, click the Finish button, or click the More Options button to install more
software or configure basic digital sending features for the product.
7. Print a page from any program to make sure that the software is correctly installed.
ENWW Connect the product to a computer by using a USB cable and install the software (Windows) 13
Connect the product to a network by using a network cable and
install the software (Windows)
Configure the IP address
1. Make sure the product is turned on and that the Ready message displays on the product control-panel
display.
2. Connect the network cable to the product and to the network.
3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns
an IP address or host name for the product.
4. To identify the product IP address or host name, on the product control panel press the Home button,
open the How to Connect menu, and select the Network Address option.
You can also find the IP address or host name by printing a configuration page.
a. On the product control panel, press the Home button.
b. Open the following menus:
Administration
Reports
Configuration/Status Pages
c. Select the Configuration Page option.
d. Scroll up to the Print option, and then press the OK button.
14 Chapter 2 Connect the product and install software ENWW
e. Find the IP address on the Jetdirect page.
Jetdirect Page HP Color LaserJet
Page 1
5. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually configure the IP
address. Otherwise, the network configuration was successful.
IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually
configure the IP address.
Install the software
1. Close all programs on the computer.
2. Install the software from the CD.
3. Follow the on-screen instructions.
4. When prompted, select the Connect through a wired network option.
5. From the list of available products, select the one that has the correct IP address. If the product is not
listed, manually enter the product's IP Address, Host Name, or Hardware Address.
6. At the end of the installation, click the Finish button, or click the More Options button to install more
software or configure basic digital sending features for the product.
7. Print a page from any program to make sure that the software is correctly installed.
ENWW Connect the product to a network by using a network cable and install the software (Windows) 15
Connect the product to a computer by using a USB cable and install
the software (Mac OS X)
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that
is no longer than 2 m (6.5 ft).
1. Connect the USB cable to the product and the computer.
2. Verify the product is in the Ready state.
NOTE: When the product is connected with a USB cable, the software installation process requires that
the product is turned on and in the Ready state. Configure the following setting so the product wakes from
Sleep mode during the software installation process and whenever it receives a print job:
a. On the product control panel, press the Home button.
b. Open the following menus:
Administration
General Settings
Energy Settings
Sleep Timer Settings
Wake/Auto On Events
c. Highlight the All events option and press the OK button.
3. Install the software from the CD.
4. Click the product icon, and follow the on-screen instructions.
5. Click the Close button.
6. Print a page from any program to make sure that the software is correctly installed.
16 Chapter 2 Connect the product and install software ENWW
Connect the product to a network by using a network cable and
install the software (Mac OS X)
Configure the IP address
1. Make sure the product is turned on and that the Ready message displays on the product control-panel
display.
2. Connect the network cable to the product and to the network.
3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns
an IP address or host name for the product.
4. To identify the product IP address or host name, on the product control panel press the Home button,
open the How to Connect menu, and select the Network Address option.
You can also find the IP address or host name by printing a configuration page.
a. On the product control panel, press the Home button.
b. Open the following menus:
Administration
Reports
Configuration/Status Pages
c. Select the Configuration Page option.
d. Scroll up to the Print option, and then press the OK button.
ENWW Connect the product to a network by using a network cable and install the software (Mac OS X) 17
e. Find the IP address on the Jetdirect page.
Jetdirect Page HP Color LaserJet
Page 1
5. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually configure the IP
address. Otherwise, the network configuration was successful.
IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually
configure the IP address.
Install the software
1. Close all programs on the computer.
2. Install the software from the CD.
3. Click the product icon, and follow the on-screen instructions.
4. Click the Close button when the installation is complete.
NOTE: Complete the following steps after completing the printing-system software installation only if
you did not add a printer when running the installer.
5. At the computer, open the Apple menu, click the System Preferences menu, and then click the Print &
Fax icon (OS X v10.5 and 10.6) or the Print & Scan icon (OS X v10.7).
6. Click the plus symbol (+).
7. Use either Bonjour (default browser) or IP Printing for the network connection.
NOTE: Bonjour is the easiest and best method to use if the product is installed on your local network.
IP Printing must be used to install the product on a different network.
If you are using Bonjour, complete the following steps:
18 Chapter 2 Connect the product and install software ENWW
a. Click the Default Browser tab.
b. Select the product from the list. The software verifies that the product is connected to the network.
The Print Using field is automatically populated with the correct PPD for the product.
NOTE: If you are on a network that has more than one product, print a configuration page and match
the Bonjour Printer Name to the name on the list to identify the product that you are installing.
NOTE: If the product does not appear in the list, verify that the product is on and connected to the
network, then try turning the product off and then on again. If the product PPD is not in the Print
Using drop-down list, turn the computer off and then on again, and then restart the setup process.
c. Click the Add button to complete the setup process.
If you are using the IP Printing method, complete the following steps:
a. Click the IP Printer tab.
b. Choose HP Jet Direct - Socket from the Protocol drop-down menu. This is the recommended setting
for HP products.
c. Type the IP address into the Address field on the add printer screen.
d. The Name, Location, and Print Using information are automatically filled in. If the product PPD is
not in the Print Using field, turn the computer off and then on again, and then restart the setup
process.
ENWW Connect the product to a network by using a network cable and install the software (Mac OS X) 19
20 Chapter 2 Connect the product and install software ENWW
3 Input trays and output bins
Supported paper sizes
Supported paper types
Configure trays
Alternative letterhead mode
Tray 1
Tray 2 and Tray 3
500-sheet trays
3,500-sheet high-capacity tray
Load and print labels
Use paper output options
ENWW 21
Supported paper sizes
NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
Table 3-1 Supported paper sizes
Size and dimensions Tray 1 Tray 2 Tray 3 Optional
500-sheet
trays
3,500-sheet
high-capacity
tray
Automatic
duplex printing
Letter
279 x 216 mm (11 x 8.5 in)
Letter Rotated
216 x 279 mm (8.5 x 11 in)
Legal
216 x 356 mm (8.5 x 14 in)
Executive
267 x 184 mm (10.5 x 7.3 in)
Statement
216 x 140 mm (8.5 x 5.5 in)
Oficio 8.5 x 13
216 x 330 mm (8.5 x 13 in)
11 x 17
279 x 432 mm (11 x 17 in)
12 x 18
305 x 457 mm (12 x 18 in)
3 x 5
76 x 127 mm (3 x 5 in)
4 x 6
102 x 152 mm (4 x 6 in)
5 x 7
127 x 178 mm (5 x 7 in)
5 x 8
127 x 203 mm (5 x 8 in)
A3
297 x 420 mm (11.7 x 16.5 in)
A4
297 x 210 mm (11.7 x 8.3 in)
22 Chapter 3 Input trays and output bins ENWW
Table 3-1 Supported paper sizes (continued)
Size and dimensions Tray 1 Tray 2 Tray 3 Optional
500-sheet
trays
3,500-sheet
high-capacity
tray
Automatic
duplex printing
A4 Rotated
210 x 297 mm (8.3 x 11.7 in)
A5
210 x 148 mm (8.3 x 5.8 in)
A6
105 x 148 mm (4.1 x 5.8 in)
RA3
305 x 430 mm (12 x 17 in)
RA4
215 x 305 mm (8.5 x 12.0 in)
SRA4
225 x 320 mm (8.9 x 12 in)
B4 (JIS)
257 x 364 mm (10.1 x 14.3 in)
B5 (JIS)
257 x 182 mm (10.1 x 7.2 in)
B6 (JIS)
128 x 182 mm (5.0 x 7.2 in)
10 x 15 cm
102 x 152 mm (4 x 6 in)
216 x 343 mm (8.5 x 14 in)
Oficio 216 x 347
216 x 347 mm (8.5 x 13.7 in)
8K 270 x 390 mm
270 x 390 mm (10.6 x 15.4 in)
16K 195 x 270 mm
270 x 195 mm (10.6 x 7.7 in)
8K 260 x 368 mm
260 x 368 mm (10.2 x 14.5 in)
16K 184 x 260 mm
260 x 184 mm (10.2 x 7.2 in)
ENWW Supported paper sizes 23
Table 3-1 Supported paper sizes (continued)
Size and dimensions Tray 1 Tray 2 Tray 3 Optional
500-sheet
trays
3,500-sheet
high-capacity
tray
Automatic
duplex printing
8K 273 x 394 mm
273 x 394 mm (10.8 x 16 in)
16K 197 x 273 mm
273 x 197 mm (10.8 x 7.8 in)
Postcard (JIS)
100 x 148 mm (3.9 x 5.8 in)
D Postcard (JIS)
148 x 200 mm (5.8 x 7.9 in)
Envelope #9
98 x 225 mm (3.9 x 8.9 in)
Envelope #10
105 x 241 mm (4.1 x 9.5 in)
Envelope Monarch
98 x 191 mm (3.9 x 7.5 in)
Envelope B5
176 x 250 mm (6.9 x 9.8 in)
Envelope C5
162 x 229 mm (6.4 x 9.0 in)
Envelope C6
114 x 162 mm (4.5 x 6.4 in)
Envelope DL
110 x 220 mm (4.3 x 8.7 in)
Custom
76 x 127 mm to 312 x 470 mm
(3.0 x 5.0 in) to (12.3 x 18.5 in)
Banner printing from Tray 1:
Length from 470 mm to 508 mm
(18.5 in to 20 in)
Custom
148 x 210 mm to 364 x 297 mm
(5.8 x 8.3 in) to (14.3 x 11.7 in)
Custom
148 x 210 mm to 432 x 297 mm
(5.8 x 8.3 in) to (17 x 12.7 in)
24 Chapter 3 Input trays and output bins ENWW
Supported paper types
For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/
lj700M712.
NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
Table 3-2 Supported paper types
Paper type Tray 1 Tray 2 and Tray 3 Optional 500-
sheet trays
3,500-sheet high-
capacity tray
Automatic duplex
printing
Plain
HP EcoSMART Lite
Light 60-74 g
Intermediate 85-95 g
Bond
Recycled
Mid-Weight 96-110 g
Heavy 111-130 g
Extra Heavy 131-175 g
Cardstock 176-220 g
Transparency
Labels
Letterhead
Envelope
Heavy Envelope
Preprinted
Prepunched
Colored
Rough
Heavy Rough
ENWW Supported paper types 25
Configure trays
The product automatically prompts you to configure a tray for type and size in the following situations:
When you load paper into the tray
When you specify a particular tray or paper type for a print job through the print driver or a software
program and the tray is not configured to match the print-job ™s settings
NOTE: The prompt does not display if you are printing from Tray 1, and Tray 1 is configured for the Any Size
paper size and the Any Type paper type settings. In this situation, if the print job does not specify a tray, the
product prints from Tray 1, even if the paper size and type settings in the print job do not match the paper loaded
in Tray 1.
Configure a tray when loading paper
1. Load paper in the tray. If you are using Tray 2 or Tray 3, close the tray.
2. The tray configuration message displays on the product control panel.
3. Do one of the following:
Press the OK button to accept the detected size and type.
To modify the paper size or type for the tray, select the Modify option, and then press the OK button.
a. Highlight the correct size, and then press the OK button.
b. Highlight the correct type, and then press the OK button.
Configure a tray to match print job settings
1. In the software program, specify the source tray, the paper size, and the paper type.
2. Send the job to the product.
If the tray needs to be configured, a tray configuration message displays on the product control panel.
3. Load the tray with the specified type and size of paper, and then close the tray.
4. Do one of the following:
Press the OK button to accept the detected size and type.
To modify the paper size or type for the tray, select the Modify option, and then press the OK button.
a. Highlight the correct size, and then press the OK button.
b. Highlight the correct type, and then press the OK button.
Configure a tray by using the control panel
You can also configure the trays for type and size without a prompt from the product.
1. On the product control panel, press the Home button.
2. Open the Trays menu.
26 Chapter 3 Input trays and output bins ENWW
3. Highlight the paper size or type setting for the tray that you want to configure, and then press the OK
button.
4. Highlight the paper size or paper type from the list of options, and then press the OK button.
ENWW Configure trays 27
Alternative letterhead mode
Use the Alternative Letterhead Mode feature so that you can load letterhead or preprinted pape r into the tray
the same way for all print or copy jobs, whether you are printing or copying to one side of the sheet of paper or
to both sides. When using this mode, load paper the same way you would for automatic duplex printing.
To use the feature, enable it by using the product control-panel menus. To use the feature with Windows, you
also need to enable the feature in the print driver and configure the paper type in the print driver.
Enable Alternative Letterhead Mode by using the product control-panel menus
1. On the product control panel, press the Home button.
2. Open the following menus:
Administration
Manage Trays
Alternative Letterhead Mode
3. Select the Enable option, and press the OK button.
To print with Alternative Letterhead Mode for Windows, perform the following procedure for each print job.
Print with Alternative Letterhead Mode (Windows)
1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Advanced tab.
4. Expand the Printer Features list.
5. Open the Alternative Letterhead Mode drop-down list, and click the On option.
6. Click the Apply button.
7. Click the Paper/Quality tab.
8. From the Paper type drop-down list, click the More... option.
9. Expand the list of Type is: options.
10. Expand the list of Other options, and then click the Letterhead option. Click the OK button.
11. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
28 Chapter 3 Input trays and output bins ENWW
Tray 1
Tray capacity and paper orientation
To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For short/
narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.
Table 3-3 Tray 1 capacity
Paper type Specifications Quantity
Paper Range:
60 g/m
2
(16 lb) to 199g/m
2
(53 lb)
Maximum stack height: 13 mm (0.5 in)
Up to 100 sheets of 60 to 120 g/m
2
(16 to 32 lb)
Fewer than 100 sheets of (120 to 199 g/m
2
) (32
to 53 lb) paper
Envelopes 75 g/m
2
(20 lb) to 90 g/m
2
(24 lb) Up to 10 envelopes
Labels up to 0.23 mm (9 mils) thick Maximum stack height: 13 mm (0.5 in)
Transparencies 0.10 to 0.13 mm (4 to 5 mils) thick Maximum stack height: 13 mm (0.5 in)
Table 3-4 Tray 1 paper orientation
Single-sided printing Manual duplex printing and Alternative
Letterhead Mode
Envelopes
Face-up
Top edge leading into the product
Face-down
Long edge leading into the product, top edge at
the front of the product
Face-up
Short, postage end leading into the product
ENWW Tray 1 29
Load Tray 1
1. Open Tray 1.
2. Pull out the paper support.
3. For paper larger than Letter or A4 size, fold out the
extension.
30 Chapter 3 Input trays and output bins ENWW
4. Slide the paper-width guides wider than the paper.
5. Load the paper into the tray. Make sure that the
paper fits under the tabs and below the maximum-
height indicators.
6. Adjust the paper-width guides so that they lightly
touch the paper stack but do not bend the paper.
ENWW Tray 1 31
Tray 2 and Tray 3
Tray capacity and paper orientation
To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For short/
narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.
Table 3-5 Tray 2 and Tray 3 capacity
Paper type Specifications Quantity
Paper Range:
60 g/m
2
(16 lb) to 130 g/m
2
(35 lb)
Equivalent to 250 sheets of 75 g/m
2
(20 lb)
Table 3-6 Tray 2 and Tray 3 paper orientation
Single-sided printing Automatic duplex printing and Alternative
Letterhead Mode
Envelopes
Face-down
Top edge at the front of the tray
Face-up
Bottom edge at the front of the tray
Print envelopes only from Tray 1.
Load Tray 2 and Tray 3
1. Open the tray.
32 Chapter 3 Input trays and output bins ENWW
2. Adjust the paper-guides to the correct paper size.
3. Load the paper into the tray. Make sure that the
stack is flat at all four corners and that the top of
the stack is below the maximum-height indicators.
4. Close the tray.
ENWW Tray 2 and Tray 3 33
500-sheet trays
500-sheet tray capacity and paper orientation
To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For short/
narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.
Table 3-7 500-sheet tray capacity
Paper type Specifications Quantity
Paper Range:
60 g/m
2
(16 lb) to 130 g/m
2
(35 lb)
Equivalent to 500 sheets of 75 g/m
2
(20 lb)
Table 3-8 500-sheet tray paper orientat ion
Single-sided printing Automatic duplex printing and Alternative
Letterhead Mode
Envelopes
Face-down
Top edge at the front of the tray
2
3
Face-up
Bottom edge at the front of the tray
2
3
Print envelopes only from Tray 1.
Load the 500-sheet trays
1. Open the tray.
2
3
34 Chapter 3 Input trays and output bins ENWW
2. Adjust the paper-size guides to the correct paper
size.
3. Load the paper into the tray. Make sure that the
stack is flat at all four corners and that the top of
the stack is below the maximum-height indicators.
4. Close the tray.
2
3
ENWW 500-sheet trays 35
3,500-sheet high-capacity tray
3,500-sheet high-capacity input capacity and paper orientation
To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For short/
narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.
Table 3-9 3,500-sheet high-capacity input tray capacity
Paper type Specifications Quantity
Paper Range:
60 g/m
2
(16 lb) to 130 g/m
2
(35 lb)
Equivalent to 3,500 sheets of 75 g/m
2
(20 lb)
Table 3-10 3,500-sheet high-capacity input tray paper ori entation
Single-sided printing Automatic duplex printing and Alternative
Letterhead Mode
Envelopes
Face-up
Top edge at the back of the tray
Face-down
Top edge at the back of the tray
Print envelopes only from Tray 1.
Load the 3,500-sheet high-capacity tray
The 3,500-sheet high-capacity tray supports only A4 and Letter-size paper.
1. Open the right and left sides of the tray.
4
36 Chapter 3 Input trays and output bins ENWW
2. On each side, adjust the paper-size lever to the
correct position for the paper you are using.
4
3. Load full reams of paper into each side of the tray.
The right side holds 1,500 sheets of paper. The left
side holds 2,000 sheets of paper.
NOTE: For best results, load full reams of paper.
Avoid dividing reams into smaller sections.
4
4. Close the right and left sides of the tray.
4
ENWW 3,500-sheet high-capacity tray 37
Load and print labels
Introduction
To print on sheets of labels, use Tray 2 or one of the optional 550-sheet trays. Tray 1 does not support labels.
To print labels using the manual feed option, follow these steps to select the correct settings in the print driver,
and then load the labels into the tray after sending the print job to the printer. When using manual feed, the
printer waits to print the job until it detects the tray has been opened and closed.
Manually feed labels
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and
then select the printer.
3. Click or tap the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the sheets of labels.
5. In the Paper type drop-down list, select Labels.
6. In the Paper source drop-down list, select Manual feed.
NOTE: When using manual feed, the printer prints from the lowest-numbered tray that i s con figu red f or
the correct size of paper, so it is not necessary to specify a particular tray. For example, if Tray 2 is
configured for labels, the printer will print from Tray 2. If Tray 3 is installed and configured for labels, but
Tray 2 is not configured for labels, the printer will print from Tray 3.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the OK button to print the job.
38 Chapter 3 Input trays and output bins ENWW
9. Load sheets of labels face-up with the top of the sheet toward the right side of the printer.
ENWW Load and print labels 39
Use paper output options
Output bin
The standard output bin collects paper face-down, in the correct order.
The standard output bin holds up to 250 sheets of 75 g/m
2
(20 lb) paper.
40 Chapter 3 Input trays and output bins ENWW
4 Parts, supplies, and accessories
Order parts, accessories, and supplies
HP policy on non-HP supplies
HP anticounterfeit Web site
Print when a toner cartridge is at estimated end of life
Enable or disable the Very Low Settings options from the control panel
Customer self-repair parts
Accessories
Toner cartridge
ENWW 41
Order parts, accessories, and supplies
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using HP software The HP Embedded Web Server contains a link to the HP SureSupply
Web site, which provides options for purchasing Original HP
supplies.
42 Chapter 4 Parts, supplies, and accessories ENWW
HP policy on non-HP supplies
HP Company cannot recommend the use of non-HP toner cartridges, either new or remanufa ctured.
NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not affect
either the warranty to the customer or any HP support contract with the customer. However, if product failure
or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its
standard time and materials charges to service the product for the particular failure or damage.
ENWW HP policy on non-HP supplies 43
HP anticounterfeit Web site
Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message
says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the
problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
The supplies status page indicates that a non-HP supply is installed.
You are experiencing a high number of problems with the cartridge.
The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).
44 Chapter 4 Parts, supplies, and accessories ENWW
Print when a toner cartridge is at estimated end of life
<Supply> Low This message displays when a supply is nearing the estimated end
of its useful life.
<Supply> Very Low This message displays when a supply is at its estimated end of
useful life. Print-quality problems can occur when using a supply
that is at its estimated end of life.
ENWW Print when a toner cartridge is at estimated end of life 45
Enable or disable the Very Low Settings options from the control
panel
You can enable or disable the default settings at any time, and you do not have to re-enable them when you
install a new cartridge.
1. From the product control panel, press the Home button.
2. Open the following menus:
Administration
Manage Supplies
Supply Settings
3. Open one of the following options:
Black Cartridge
Maintenance Kit
4. Select the Very Low Settings option.
5. Select one of the following options:
Select the Stop option to set the product to stop printing (including printing faxes) until you replace
the cartridge.
Select the Prompt to continue option to set the product to stop printing (including printing faxes)
and prompt you to replace the cartridge. You can acknowledge the prompt and continue printing.
Select the Continue option to set the product to alert you that the cartridge is very low but to continue
printing.
NOTE: Using the Continue setting allows printing beyond Very Low without customer interaction
and can result in unsatisfactory print quality.
If you select the Stop or Prompt to continue option, the product stops printing when it reaches the Very Low
threshold. When you replace the cartridge, the product automatically resumes printing.
When the product is set to the Stop or Prompt to continue option, there is some risk that faxes will not print
when the product resumes printing. This can occur if the product has received more faxes than the memory can
hold while the product is waiting.
The product can print faxes without interruption when it passes the Very Low threshold if you select the
Continue option for color and black cartridges, but print quality might degrade.
Once an HP supply has reached Very Low, HP ™s premium Protection Warranty on that supply has ended.
46 Chapter 4 Parts, supplies, and accessories ENWW
Customer self-repair parts
The following customer self-repair parts are available for the product.
Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay
HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not
provided under the HP product warranty.
Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no
additional charge during the product warranty period.
NOTE: For more information, go to www.hp.com/go/customerselfrepair/lj700M712.
Table 4-1 Customer self-repair parts
Item Description Self-replacement options Part number
Hard disk drive kit Replacement 320 GB HP High-Performance
Secure Hard Disk
Optional CF235-67901
Replacement 320 GB HP High-Performance
Secure Hard Disk (Government option)
Optional CF235-67920
Formatter assembly kit Replacement formatter assembly kit Mandatory CF235-67902
Replacement formatter assembly kit-
China
Mandatory CF235-67903
Solid-state memory (SSM) module Replacement memory module, 16 GB Optional CF235-67904
DIMM memory Replacement 512 MB DIMM memory Mandatory CF235-67919
Tray 1 pickup roller/separation pad kit Replacement pickup roller and separation
pad for Tray 1
Optional CF235-67906
Tray 2 and Tray 3 pickup roller/separation
pad kit
Replacement pickup roller and separation
pad for Tray 2 or Tray 3
Optional CF235-67909
Tray 2 assembly kit Replacement for Tray 2 Mandatory CF235-67911
Tray 3 assembly kit Replacement for Tray 3 Mandatory CF235-67912
1x500-sheet feeder Replacement 1x500-sheet feeder Mandatory CF235-67914
Tray 3, 4, 5, and 6 roller kit Replacement pickup, feed, and separation
rollers for Trays 3, 4, 5, and 6
Mandatory CE710-69008
Tray 4, 5, or 6 assembly kit Tray assembly Mandatory CF235-67917
1x500-sheet feeder with stand kit Optional 500-sheet feeder with stand Mandatory CF235-67915
3x500-sheet feeder with stand kit Optional 3x500-sheet feeder with stand Mandatory CF235-67916
3,500-sheet high-capacity input feeder
with stand kit
Optional 3,500-sheet high-capacity input
feeder with stand
Mandatory CF235-67918
3,500-sheet high-capacity input feeder left
tray assembly
Left tray for the 3,500-sheet high-capacity
input feeder
Mandatory CF235-60103
3,500-sheet high-capacity input feeder
right tray assembly
Right tray for the 3,500-sheet high-capacity
input feeder
Mandatory CF235-60104
3,500-sheet tray roller kit Replacement pickup, feed, and separation
rollers for the 3,500-sheet high-capacity
input feeder
Mandatory 5851-5011
ENWW Customer self-repair parts 47
Table 4-1 Customer self-repair parts (continued)
Item Description Self-replacement options Part number
Transfer-roller kit Replacement transfer roller Mandatory CF235-67910
Duplexer kit Optional duplexer kit Mandatory CF235-67913
Fuser assembly kit (110V) Replacement 110V fuser assembly kit Mandatory CF235-67921
Fuser assembly kit (220V) Replacement 220V fuser assembly kit Mandatory CF235-67922
Maintenance kit (110V) Product maintenance kit
110-Volt fuser
Transfer roller
Tray 1 pickup roller and separation pad
Tray 2 and 3 pickup and feed rollers
Tray 2 and 3 separation pads
Mandatory CF235-67907
Maintenance kit (220V) Product maintenance kit
220-Volt fuser
Transfer roller
Tray 1 pickup roller and separation pad
Tray 2 and 3 pickup and feed rollers
Tray 2 and 3 separation pads
Mandatory CF235-67908
Trays 3, 4, 5, and 6 label kit Replacement labels for Trays 3, 4, 5, and 6 Mandatory CE707-00001
Toner cartridge Standard capacity Mandatory CF214-67901
High capacity Mandatory CF214-67902
Power cable 220V - 10A Replacement cable - China Mandatory 8121-0943
Power cable 110V - 13A Replacement cable - Taiwan Mandatory 8121-0964
Power cable 220V -10A Replacement cable - Korea, EU generic Mandatory 8121-0731
Power cable 110V - 12A Replacement cable - Japan Mandatory 8121-1143
Power cable 220V - 6A Replacement cable - India Mandatory 8121-0564
Power cable 220V - 10A Replacement cable - UK/Asia Pacific Mandatory 8121-0739
Power cable 220V - 10A Replacement cable - Australia/New Zealand Mandatory 8121-0837
Power cable 220V - 10A Replacement cable - Israel Mandatory 8121-1004
Power cable 220V - 10A Replacement cable - Denmark Mandatory 8121-0733
Power cable 220V - 10A Replacement cable - South Africa Mandatory 8121-0737
Power cable 220V - 10A Replacement cable - Switzerland Mandatory 8121-0738
Power cable 110V - 10A Brazil Replacement cable - Brazil Manda tory 8121-1071
Power cable 220V - 10A Argentina Replacement cable - Argentina Mandatory 8121-0729
Power cable 110V - 13A North America Replacement cable - North America Mandatory 8121-0740
48 Chapter 4 Parts, supplies, and accessories ENWW
Table 4-1 Customer self-repair parts (continued)
Item Description Self-replacement options Part number
Power cable 220V - 10A South America/
Chile/Peru
Replacement cable - South America/Chile/
Peru
Mandatory 8121-0735
Power cable 220V / 110V - Thailand/
Philippines
Replacement cable - Thailand/Philippines Mandatory 8121-0734
ENWW Customer self-repair parts 49
Accessories
Item Description Part number
500-sheet tray and feeder unit Optional tray to increase paper capacity CF239A
1x500-sheet feeder, cabinet, and stand Optional tray to increase paper capacity CF243A
3x500-sheet feeder and stand Optional tray to increase paper capacity CF242A
3,500-sheet high-capacity input and stand Optional tray to increase paper capacity CF245A
Duplex printing assembly Optional accessory to print on both sides of
the paper
HP Jetdirect print servers HP Jetdirect ew2500 Wireless Print Server J8021A
HP Jetdirect 2700w USB Wireless Print
Server
USB cable Standard USB-compatible device
connector, 2 m (6.5 ft)
DIMM memory Optional 512 MB DIM M memory CE483A
50 Chapter 4 Parts, supplies, and accessories ENWW
Toner cartridge
Toner-cartridge view
1 Imaging drum
CAUTION: Do not touch the shutter or the surface of the roller. Doing so can damage the cartridge.
2 Memory chip
3 Pull-tab for the sealing tape
ENWW Toner cartridge 51
Toner-cartridge information
Capacity Cartridge number Part number
Standard-capacity replacement black toner
cartridge
14A CF214A
High-capacity replacement black toner
cartridge
14X CF214X
For more information about supplies, go to www.hp.com/go/learnaboutsupplies.
The information contained herein is subject to change without notice. For the latest supplies information go to
www.hp.com/go/lj700M712_manuals.
Recycle the toner cartridge
To recycle a genuine HP toner cartridge, place the used cartridge in the box in which the new cartridge arrived.
Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the
recycling guide that is included with each new HP supply item.
Toner-cartridge storage
Do not remove the toner cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
HP policy on non-HP toner cartridges
HP Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured.
NOTE: Any damage caused by a non-HP toner cartridge is not covered under the HP warranty and service
agreements.
52 Chapter 4 Parts, supplies, and accessories ENWW
Replace the toner cartridge
CAUTION: If toner gets on clothing, wipe it off with a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
NOTE: Information about recycling used toner cartridges is on the toner-cartridge box.
1. Press the cartridge-door-release button.
2
3
2. Open the cartridge door.
2
3
ENWW Toner cartridge 53
3. Remove the used toner cartridge from the product.
2
3
4. Remove the new toner cartridge from the bag.
Place the used toner cartridge in the bag for
recycling.
5. Grasp the front and back of the toner cartridge, and
distribute the toner by gently rocking the toner
cartridge five or six times.
CAUTION: Do not touch the shutter or the surface
of the roller.
54 Chapter 4 Parts, supplies, and accessories ENWW
6. Remove the shipping tape from the new toner
cartridge. Recycle the tape with the used toner
cartridge.
7. Align the toner cartridge with the tracks inside the
product, and insert the toner cartridge until it is
firmly seated.
2
3
8. Close the cartridge door. After a short time, the
control panel should display the Ready message.
2
3
ENWW Toner cartridge 55
56 Chapter 4 Parts, supplies, and accessories ENWW
5Print
Supported print drivers (Windows)
Change print-job settings (Windows)
Change print-job settings (Mac OS X)
Print tasks (Windows)
Print tasks (Mac OS X)
Additional print tasks (Windows)
Additional print tasks (Mac OS X)
Store print jobs on the product
Add a job-separator page (Windows)
Use HP ePrint
Use the HP ePrint Mobile Driver
Use Apple AirPrint
Use HP Smart Print (Windows)
Use easy-access USB printing
ENWW 57
Supported print drivers (Windows)
Print drivers provide access to the product features and allow the computer to communicate with the product
(using a printer language). The following print drivers are available at www.hp.com/go/lj700M712_software.
HP PCL 6 driver Provided as the default driver on the in-box CD. This driver is automatically installed
unless you select a different one.
Recommended for all Windows environments
Provides the overall best speed, print quality, and product-feature support for most
users
Developed to align with the Windows Graphic Device Interface (GDI) for the best speed
in Windows environments
Might not be fully compatible with third-party and custom software program s that
are based on PCL 5
HP UPD PS driver Recommended for printing with Adobe
®
software programs or with other highly
graphics-intensive software programs
Provides support for printing from postscript emulation needs, or for postscript flash
font support
HP UPD PCL 5 Recommended for general office printing in Windows environments
Compatible with previous PCL versions and older HP LaserJet products
The best choice for printing from third-party or custom software programs
The best choice when operating with mixed environments, which require the product
to be set to PCL 5 (UNIX, Linux, mainframe)
Designed for use in corporate Windows environments to provide a single driver for
use with multiple product models
Preferred when printing to multiple product models from a mobile Windows
computer
HP UPD PCL 6 Recommended for printing in all Windows environments
Provides the overall best speed, print quality, and printer feature support for most
users
Developed to align with Windows Graphic Device Interface (GDI) for best speed in
Windows environments
Might not be fully compatible with third-party and custom software program s that
are based on PCL 5
HP Universal Print Driver (UPD)
The HP Universal Print Driver (UPD) for Windows is a single print driver that gives you instant access to virtually
any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print
driver technology and has been tested thoroughly and used with many software programs. It is a powerful
solution that performs consistently over time.
The HP UPD communicates directly with each HP product, gathers configuration information, and then
customizes the user interface to show the product ™s unique, available features. It automatically enables features
that are available for the product, such as two-sided printing and stapling, so you do not need to enable them
manually.
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For more information, go to www.hp.com/go/upd.
UPD installation modes
Traditional mode To use this mode, download UPD from the Internet. Go to www.hp.com/go/upd.
Use this mode if you are installing the driver for a single computer.
It operates with a specific product.
If you use this mode, you must install UPD separately for each computer and for each
product.
Dynamic mode To use this mode, download UPD from the Internet. Go to www.hp.com/go/upd.
Dynamic mode allows you to use a single driver installation, so you can discover and
print to HP products in any location.
Use this mode if you are installing UPD for a workgroup.
ENWW Supported print drivers (Windows) 59
Change print-job settings (Windows)
Change the settings for all print jobs until the software program is closed
The steps can vary; this procedure is most common.
1. From the software program, select the Print option.
2. Select the product, and then click Properties or Preferences.
Change the default settings for all print jobs
1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) :
Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click
Start, click Settings, and then click Printers.
Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then
click Printers.
Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and
Printers.
2. Right-click the print-driver icon, and then select Printing Preferences.
Change the product configuration settings
1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) :
Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click
Start, click Settings, and then click Printers.
Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then
click Printers.
Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and
Printers.
2. Right-click the print-driver icon, and then select Properties or Printer properties.
3. Click the Device Settings tab.
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Change print-job settings (Mac OS X)
Change the settings for all print jobs until the software program is closed
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
open a menu for which you want to change the print settings.
4. For each menu, select the print settings that you want to change.
5. Change the settings that you want on the various menus.
Change the default settings for all print jobs
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
open a menu for which you want to change the print settings.
4. For each menu, select the print settings that you want to save for reuse.
5. In the Presets menu, click the Save As... option, and enter a name for the preset.
6. Click the OK button.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option
every time you open a program and print.
Change the product configuration settings
1. At the computer, open the Apple menu, click the System Preferences menu, and then click the Print &
Fax icon (OS X v10.5 and 10.6) or the Print & Scan icon (OS X v10.7).
2. Select the product in the left side of the window.
3. Click the Options & Supplies button.
4. Click the Driver tab.
5. Configure the installed options.
ENWW Change print-job settings (Mac OS X) 61
Print tasks (Windows)
Use a printing shortcut (Windows)
1. From the software program, select the Print
option.
2. Select the product, and then click the Properties
or Preferences button.
3. Click the Printing Shortcuts tab.
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4. Select one of the shortcuts. Click the OK button to
close the Document Properties dialog box.
NOTE: When you select a shortcut, the
corresponding settings change on the other tabs
in the print driver.
5. In the Print dialog box, click the OK button to print
the job.
ENWW Print tasks (Windows) 63
Create printing shortcuts (Windows)
1. From the software program, select the Print
option.
2. Select the product, and then click the Properties
or Preferences button.
3. Click the Printing Shortcuts tab.
4. Select an existing shortcut as a base.
NOTE: Always select a shortcut before adjusting
any of the settings on the right side of the screen.
If you adjust the settings and then select a
shortcut, all your adjustments are lost.
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5. Select the print options for the new shortcut.
6. Click the Save As button.
ENWW Print tasks (Windows) 65
7. Enter a name for the shortcut, and then click the
OK button.
8. Click the OK button to close the Document
Properties dialog box. In the Print dialog box, click
the OK button to print the job.
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Automatically print on both sides (Windows)
1. From the software program, select the Print
option.
2. Select the product, and then click the Properties
or Preferences button.
3. Click the Finishing tab.
ENWW Print tasks (Windows) 67
4. Select the Print on both sides check box. Click the
OK button to close the Document Properties
dialog box.
5. In the Print dialog box, click the OK button to print
the job.
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Manually print on both sides (Windows)
1. From the software program, select the Print
option.
2. Select the product, and then click the Properties
or Preferences button.
3. Click the Finishing tab.
4. Select the Print on both sides (manually) check
box. Click the OK button to print the first side of the
job.
ENWW Print tasks (Windows) 69
5. Retrieve the printed stack from the output bin, and
place it with the printed-side facing down in Tray 1.
6. If prompted, touch the appropriate control panel
button to continue.
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Print multiple pages per sheet (Windows)
1. From the software program, select the Print
option.
2. Select the product, and then click the Properties
or Preferences button.
3. Click the Finishing tab.
4. Select the number of pages per sheet from the
Pages per sheet drop-down list.
ENWW Print tasks (Windows) 71
5. Select the correct Print page borders, Page
order, and Orientation options. Click the OK
button to close the Document Properties dialog
box.
6. In the Print dialog box, click the OK button to print
the job.
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Select the page orientation (Windows)
1. From the software program, select the Print
option.
2. Select the product, and then click the Properties
or Preferences button.
3. Click the Finishing tab.
ENWW Print tasks (Windows) 73
4. In the Orientation area, select the Portrait or
Landscape option.
To print the page image upside down, select the
Rotate by 180 degrees option.
Click the OK button to close the Document
Properties dialog box.
5. In the Print dialog box, click the OK button to print
the job.
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Select the paper type (Windows)
1. From the software program, select the Print
option.
2. Select the product, and then click the Properties
or Preferences button.
3. Click the Paper/Quality tab.
4. From the Paper type drop-down list, click the
More... option.
ENWW Print tasks (Windows) 75
5. Expand the list of Type is: options.
6. Expand the category of paper types that best
describes your paper.
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7. Select the option for the type of paper you are
using, and click the OK button.
8. Click the OK button to close the Document
Properties dialog box. In the Print dialog box, click
the OK button to print the job.
ENWW Print tasks (Windows) 77
Print the first or last page on different paper (Windows)
1. From the software program, select the Print
option.
2. Select the product, and then click the Properties
or Preferences button.
3. Click the Paper/Quality tab.
4. In the Special pages area, click the Print pages on
different paper option, and then click the
Settings button.
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5. In the Pages in document area, select either the
First or Last option.
6. Select the correct options from the Paper source
and Paper type drop-down lists. Click the Add
button.
7. If you are printing both the first and last pages on
different paper, repeat steps 5 and 6, selecting the
options for the other page.
ENWW Print tasks (Windows) 79
8. Click the OK button.
9. Click the OK button to close the Document
Properties dialog box. In the Print dialog box, click
the OK button to print the job.
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Scale a document to fit page size (Windows)
1. From the software program, select the Print
option.
2. Select the product, and then click the Properties
or Preferences button.
3. Click the Effects tab.
ENWW Print tasks (Windows) 81
4. Select the Print document on option, and then
select a size from the drop-down list.
Click the OK button to close the Document
Properties dialog box.
5. In the Print dialog box, click the OK button to print
the job.
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Create a booklet (Windows)
1. From the software program, select the Print
option.
2. Select the product, and then click the Properties
or Preferences button.
3. Click the Finishing tab.
4. Select the Print on both sides check box.
ENWW Print tasks (Windows) 83
5. In the Booklet layout drop-down list, click the Left
binding or Right binding option. The Pages per
sheet option automatically changes to 2 pages per
sheet.
Click the OK button to close the Document
Properties dialog box.
6. In the Print dialog box, click the OK button to print
the job.
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Print tasks (Mac OS X)
Use a printing preset (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. In the Presets menu, select the printing preset.
4. Click the Print button.
NOTE: To use print-driver default settings, select the standard option.
Create a printing preset (Mac OS X)
Use printing presets to save the current print settings for reuse.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
open a menu for which you want to change the print settings.
4. For each menu, select the print settings that you want to save for reuse.
5. In the Presets menu, click the Save As... option, and enter a name for the preset.
6. Click the OK button.
Automatically print on both sides (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Layout menu.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
Manually print on both sides (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select this product.
3. Open the Manual Duplex menu.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the product, and remove any blank paper that is in Tray 1.
ENWW Print tasks (Mac OS X) 85
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, press the appropriate control panel button to continue.
Print multiple pages per sheet (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Layout menu.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Border menu, select the type of border to print around each page on the sheet.
7. Click the Print button.
Select the page orientation (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. In the Copies & Pages menu, click the Page Setup button.
4. Click the icon that represents the page orientation that you want to use, and then click the OK button.
5. Click the Print button.
Select the paper type (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Finishing menu.
4. Select a type from the Media Type drop-down list.
5. Click the Print button.
Print a cover page (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Cover Page menu.
4. Select where to print the cover page. Click either the Before Document button or the After Document
button.
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5. In the Cover Page Type menu, select the message that you want to print on the cover page.
NOTE: To print a blank cover page, select the standard option from the Cover Page Type menu.
6. Click the Print button.
Scale a document to fit page size (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Paper Handling menu.
4. In the Destination Paper Size area, click the Scale to fit paper size box, and then select the size from the
drop-down list.
5. Click the Print button.
Create a booklet (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Layout menu.
4. Select a binding option from the Two-Sided drop-down list.
5. Open the menus drop-down list, and then click the Booklet Printing menu.
6. Click the Format Output As Booklet box, and select a binding option.
7. Select the paper size.
8. Click the Print button.
ENWW Print tasks (Mac OS X) 87
Additional print tasks (Windows)
Cancel a print job (Windows)
NOTE: If the print job is too far into the printing process, you might not have the option to cancel it.
1. If the print job is currently printing, cancel it from the product control panel by following this procedure:
a. On the product control panel, press the Stop button.
b. The product asks you to confirm the deletion. Press the OK button.
2. You can also cancel a print job from a software program or a print queue.
Software program: Typically, a dialog box is briefly displayed on the computer screen, allowing you
to cancel the print job.
Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler,
delete the job there.
��Windows XP, Server 2003, or Server 2008: Click Start, click Settings, and then click Printers
and Faxes. Double-click the product icon to open the window, right-click the print job that you
want to cancel, and then click Cancel.
��Windows Vista: Click the Windows icon in the lower left corner of the screen, click Settings,
and then click Printers. Double-click the product icon to open the window, right-click the print
job that you want to cancel, and then click Cancel.
��Windows 7: Click the Windows icon in the lower left corner of the screen, and then click Devices
and Printers. Double-click the product icon to open the window, right-click the print job that
you want to cancel, and then click Cancel.
Select the paper size (Windows)
1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Select a size from the Paper size drop-down list.
5. Click the OK button.
6. In the Print dialog box, click the OK button to print the job.
Select a custom paper size (Windows)
1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Click the Custom button.
5. Type a name for the custom size and specify the dimensions.
88 Chapter 5 Print ENWW
The width is the short edge of the paper.
The length is the long edge of the paper.
6. Click the Save button, and then click the Close button.
7. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
Print watermarks (Windows)
1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Effects tab.
4. Select a watermark from the Watermarks drop-down list.
Or, to add a new watermark to the list, click the Edit button. Specify the settings for the watermark, and
then click the OK button.
5. To print the watermark on the first page only, select the First page only check box. Otherwise, the
watermark is printed on each page.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
ENWW Additional print tasks (Windows) 89
Additional print tasks (Mac OS X)
Cancel a print job (Mac OS X)
NOTE: If the print job is too far into the printing process, you might not have the option to cancel it.
1. If the print job is currently printing, cancel it from the product control panel by following this procedure:
a. On the product control panel, press the Stop button.
b. The product asks you to confirm the deletion. Press the OK button.
2. You can also cancel a print job from a software program or a print queue.
Software program: Typically, a dialog box appears briefly on the computer screen, allowing you to
cancel the print job.
Mac print queue: Open the print queue by double-clicking the product icon in the dock. Highlight the
print job, and then click Delete.
Select the paper size (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. In the Copies & Pages menu, click the Page Setup button.
4. Select a size from the Paper Size drop-down list, and then click the OK button.
5. Click the Print button.
Select a custom paper size (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. In the Copies & Pages menu, click the Page Setup button.
4. From the Paper Size drop-down list, select the Manage Custom Sizes option.
5. Specify the dimensions for the page size, and then click the OK button.
6. Click the OK button to close the Page Setup dialog.
7. Click the Print button.
Print watermarks (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Watermarks menu.
4. From the Mode menu, select the Watermark option.
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5. From the Pages drop-down list, select whether to print the watermark on all pages or on the first page
only.
6. From the Text drop-down list, select one of the standard messages, or select the Custom option and type
a new message in the box.
7. Select options for the remaining settings.
8. Click the Print button.
ENWW Additional print tasks (Mac OS X) 91
Store print jobs on the product
Create a stored job (Windows)
You can store jobs on the product so you can print them at any time.
1. From the software program, select the Print
option.
2. Select the product, and then click the Properties
or Preferences button.
3. Click the Job Storage tab.
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4. Select a Job Storage Mode option.
Proof and Hold: Print and proof one copy of a
job and then print more copies.
Personal Job: The job does not print until you
request it at the product control panel. For this
job-storage mode, you can select one of the
Make Job Private/Secure options. If you
assign a personal identification number (PIN)
to the job, you must provide the required PIN
at the control panel. If you encrypt the job, you
must provide the required password at the
control panel.
Quick Copy: Print the requested number of
copies of a job and then store a copy of the job
in the product memory so you can print it again
later.
Stored Job: Store a job on the product and
allow other users to print the job at any time.
For this job-storage mode, you can select one
of the Make Job Private/Secure options. If you
assign a personal identification number (PIN)
to the job, the person who prints the job must
provide the required PIN at the control panel.
If you encrypt the job, the person who prints
the job must provide the required password at
the control panel.
ENWW Store print jobs on the product 93
5. To use a custom user name or job name, click the
Custom button, and then enter the user name or
the job name.
Select which option to use if another stored job
already has that name:
Use Job Name + (1-99): Append a unique
number to the end of the job name.
Replace Existing File: Overwrite the existing
stored job with the new one.
6. Click the OK button to close the Document
Properties dialog box. In the Print dialog box, click
the OK button to print the job.
Create a stored job (Mac OS X)
You can store jobs on the product so you can print them at any time.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Job Storage menu.
4. In the Mode drop-down list, select the type of stored job.
Proof and Hold: Print and proof one copy of a job and then print more copies.
Personal Job: The job does not print until you request it at the product control panel. If you assign a
personal identification number (PIN) to the job, you must provide the required PIN at the control
panel.
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Quick Copy: Print the requested number of copies of a job and then store a copy of the job in the
product memory so you can print it again later.
Stored Job: Store a job on the product and allow other users to print the job at any time. If you assign
a personal identification number (PIN) to the job, the person who prints the job must provide the
required PIN at the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name.
Use Job Name + (1 - 99) Append a unique number to the end of the job name.
Replace Existing File Overwrite the existing stored job with the new one.
6. If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type a
4-digit number in the Use PIN to Print field. When other people attempt to print this job, the product
prompts them to enter this PIN number.
7. Click the Print button to process the job.
Print a stored job
Use the following procedure to print a job that is stored in the product memory.
1. On the product control panel, press the Home button.
2. Highlight the Retrieve from Device Memory item, and then press the OK button.
3. Highlight the name of the folder where the job is stored, and then press the OK button.
4. Highlight the name of the job, and then press the OK button. If the job is private or encrypted, enter the
PIN or password.
5. Adjust the number of copies, and th en press the OK button to print the job.
Delete a stored job
When you send a stored job to the product m emory, the product overwrites any previous jobs with the same
user and job name. If a job is not already stored under the same user and job name, and the product needs
additional space, the product might delete other stored jobs starting with the oldest. You can change the number
of jobs that the product can store from the General Settings menu on the product control panel.
Use this procedure to delete a job that is stored in the product memory.
1. On the product control panel, press the Home button.
2. Highlight the Retrieve from Device Memory option, and then press the OK button.
3. Select the name of the folder where the job is stored.
4. Select the name of the job, and then press the OK button
5. If the job is private or encrypted, enter the PIN or the password, and then press the OK button.
6. Highlight the Delete option, and then press the OK button.
ENWW Store print jobs on the product 95
Add a job-separator page (Windows)
The product can insert a blank page at the beginning of each print job to make sorting jobs easier.
NOTE: The following procedure turns on this setting for all print jobs.
1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) :
Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click
Start, click Settings, and then click Printers.
Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then
click Printers.
Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and
Printers.
2. Right-click the driver icon, and then select Properties or Printer properties.
3. Click the Device Settings tab.
4. Expand the Installable Options list.
5. In the Job Separator drop-down list, select the Enabled option.
6. Click the OK button.
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Use HP ePrint
Use HP ePrint to print a document by sending it as an email attachment to the product's email address from any
email-enabled device.
NOTE: The product must be connected to a network and have Internet access to use HP ePrint.
1. To use HP ePrint, you must first enable HP Web Services.
a. Type the product IP address into the address line of a Web browser to open the HP Embedded Web
Server.
b. Click the HP Web Services tab.
c. Select the option to enable Web Services.
NOTE: Enabling Web Services might take several minutes.
2. Use the HP ePrintCenter Web site to define security settings and to configure default print settings for all
HP ePrint jobs sent to this product.
a. Go to .
b. Click Sign In, and enter your HP ePrintCenter credentials or sign up for a new account.
c. Select your product from the list, or click + Add printer to add it. To add the product, you need the
printer code, which is the segment of the product email address that is before the @ symbol.
NOTE: This code is valid for only 24 hours from the time you enable HP Web Services. If it expires,
follow the instructions to enable HP Web Services again, and obtain a new code.
d. To prevent your product from printing unexpected documents, click ePrint Settings, and then click
the Allowed Senders tab. Click Allowed Senders Only, and add the email addresses from which you
want to allow ePrint jobs.
e. To set up default settings for all ePrint jobs sent to this product, click ePrint Settings, click Print
Options, and select the settings that you want to use.
3. To print a document, attach it to an email message sent to the product's email address.
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Use the HP ePrint Mobile Driver
The HP ePrint Mobile Driver makes it easy to print from a desktop or laptop computer to any HP ePrint-capable
product. After installing the driver, open th e Print option from within your application, and then select HP ePrint
Mobile from the installed printers list. This single driver makes it easy to find HP ePrint-enabled products that
are registered to your ePrintCenter account. The target HP product can be at your desk or in a remote location,
such as a branch office or across the globe-you can do remote printing by using the Internet. The target product
can be anywhere in the world; if it is Web-connected and registered in ePrintCenter, you can send a print job to
the product.
For Windows, the HP ePrint Mobile Driver also supports traditional direct IP printing to local network printers
on the network (LAN or WAN) to supported PostScript ® products.
Go to www.hp.com/go/eprintmobiledriver for drivers and information.
Supported operating systems
Windows ® XP (32-bit, SP 2 or greater)
NOTE: Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide
best-effort support for the discontinued XP operating system.
Windows Vista ® (32-bit and 64-bit)
Windows 7 (32-bit and 64-bit)
Mac OS X version 10.6, 10.7, and 10.8
NOTE: The HP ePrint Mobile Driver is a PDF workflow utility for Mac, and is not technically a print driver.
HP ePrint Mobile for Mac supports print paths only through ePrintcenter and does not support direct IP
printing to local network printers.
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Use Apple AirPrint
Direct printing using Apple ™s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print wirelessly to the
product from an iPad (iOS 4.2 or later), iPhone (3GS or later), or iPod touch (third generation or later) in the
following applications:
Mail
Photos
Safari
iBooks
Select third-party applications
Connect the product to AirPrint
To use AirPrint, the product must be connected to the same wireless network as the Apple device. For more
information about using AirPrint and about which HP products are compatible with AirPrint, go to www.hp.com/
go/airprint.
NOTE: AirPrint does not support USB connections.
You might need to upgrade the product firmware to use AirPrint. Go to www.hp.com/go/lj700M712_firmware.
Find the product AirPrint name
If multiple models of the product are connected to the network, use the AirPrint product name to select the
product from the Apple device.
Use the following steps to find the AirPrint product name.
1. On the product control panel, press the Home button.
2. Open the following menus:
How to Connect
Network Address
3. The AirPrint product name is listed in the network addresses.
Print from AirPrint
1. On an Apple device, open the document you want to print, and then tap the Action button.
2. Tap the Print option.
NOTE: If you are using iOS 5 or later and printing photos, the option to select the paper size appears if
more than one tray is loaded with paper.
3. Select the product.
4. Tap the Print button.
ENWW Use Apple AirPrint 99
Change the AirPrint product name
1. In a supported Web browser on your computer, enter the product IP address or host name in the address/
URL field to open the HP Embedded Web Server.
2. Click the Networking tab, click the TCP/IP Settings option, and then click the Network Identification
option.
3. In the Bonjour Service Name field, type a new name.
4. Click the Apply button.
Solve AirPrint problems
Verify the product supports AirPrint. Go to www.hp.com/go/airprint.
Upgrade the product firmware to use AirPrint. Go to www.hp.com/go/lj700M712_firmware.
Make sure the product is connected to the same wireless network
as the Apple device.
Connect the product to the network using a wireless router or the
wireless accessory installed on the product.
Verify the HP Embedded Web Server is configured for AirPrint. 1. In a supported Web browser on your computer, enter the
product IP address or host name in the address/URL field to
open the HP Embedded Web Server.
2. Click the Networking tab, and then click the Other Settings
option.
3. Select the following checkboxes:
Bonjour
AirPrint
IPP Printing
4. Click the Apply button.
Make sure the Apple products meet these specifications. Apple iOS 4.2 or later
iPhone with 3GS or later
iPad with iOS 4.2 or later
iPod Touch third generation or later
Verify the product is configured so it wakes from Sleep mode
whenever it receives a print job.
1. In a supported Web browser on your computer, enter the
product IP address or host name in the address/URL field to
open the HP Embedded Web Server.
2. Click the General tab, and then click the Energy Settings
option.
3. In the Sleep Timer Settings area, under the Wake/Auto On
Events option, select the All events item.
4. Click the Apply button.
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Use HP Smart Print (Windows)
Use HP Smart Print to print a particular section of a Web site. You can remove headers, footers, and
advertisements, so you minimize waste. The application automatically selects the section of the Web page that
you most likely want to print. You can edit the selected area before you print.
Download HP Smart Print from this Web site: www.hp.com/go/smartweb.
NOTE: HP Smart Print is compatible with Windows browsers only.
ENWW Use HP Smart Print (Windows) 101
Use easy-access USB printing
This product features easy-access USB printing, so you can quickly print files from the product control panel
without sending them from a computer. The product accepts standard USB flash drives in the USB port on the
front of the product. You can print the following types of files:
.pdf
.prn
.pcl
.ps
.cht
Before you can use this feature, you must enable the USB port. Use the following procedure to enable the port
from the product control-panel menus:
1. On the product control panel, press the Home button.
2. Open the following menus:
Administration
General Settings
Enable Retrieve from USB
3. Highlight the Enable option, and then press the OK button to save the selection.
Configure the following settings so the product wakes from Sleep mode whenever it receives a print job.
1. On the product control panel, press the Home button.
2. Open the following menus:
Administration
General Settings
Energy Settings
Sleep Timer Settings
Wake/Auto On Events
3. Highlight the All events option and press the OK button.
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Print easy-access USB documents
1. Insert the USB flash drive into the USB port on the
left side of the product control panel.
NOTE: You might need to remove the cover from
the USB port.
2. The USB storage device detected screen opens.
Select the OK option to access the USB device.
3. Highlight the name of the document that you want
to print.
4. To adjust the number of copies, use the arrow keys
to change the quantity.
5. Press the OK button to print the document.
ENWW Use easy-access USB printing 103
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6 Manage the product
Configure IP network settings
HP Embedded Web Server
HP Utility (Mac OS X)
Use HP Web Jetadmin software
Economy settings
Product security features
Upgrade the product firmware
ENWW 105
Configure IP network settings
Printer sharing disclaimer
HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and
not of the HP print drivers. Go to Microsoft at www.microsoft.com.
View or change network settings
Use the HP Embedded Web Server to view or change IP configuration settings.
1. Print a configuration page, and locate the IP address.
If you are using IPv4, the IP address contains only digits. It has this format:
xxx.xxx.xxx.xxx
If you are using IPv6, the IP address is a hexadecimal combination of characters and digits. It has a
format similar to this:
xxxx::xxxx:xxxx:xxxx:xxxx
2. To open the HP Embedded Web Server, type the IP address into the address line of a Web browser.
3. Click the Networking tab to obtain network information. You can change settings as needed.
Manually configure IPv4 TCP/IP parameters from the control panel
Use the control-panel Administration menus to manually set an IPv4 address, subnet mask, and default
gateway.
1. On the product control panel, press the Home button.
2. Open the following menus:
Administration
Network Settings
Jetdirect Menu
TCP/IP
IPV4 Settings
Config Method
3. Highlight the Manual option, and then press the OK button.
4. Highlight the Manual Settings menu, and then press the OK button.
5. Select the IP Address, Subnet Mask, or Default Gateway option.
6. Select the first field to open a keypad. Enter the correct digits for the field, and then press the OK button.
7. Repeat the process for each field, and then press the OK button.
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Manually configure IPv6 TCP/IP parameters from the control panel
Use the control-panel Administration menus to manually set an IPv6 address.
1. On the product control panel, press the Home button.
2. To enable manual configuration, open the following menus:
Administration
Network Settings
Jetdirect Menu
TCP/IP
IPV6 Settings
Address
Manual Settings
Enable
Select the On option, and then press the OK button.
3. Select the Address option, and then press the OK button to open a keypad.
4. Use the keypad to enter the address.
5. Press the OK button.
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HP Embedded Web Server
Use the HP Embedded Web Server to view product status, configure product network settings, and to manage
printing functions from your computer instead of from the product control panel. The following are examples
of what you can do using the HP Embedded Web Server:
View product status information
Determine the remaining life for all supplies and order new ones
View and change tray configurations
View and change the product control-panel menu configuration
View and print internal pages
Receive notification of product and supplies events
View and change network configuration
To use the HP Embedded Web Server, your browser must meet the following requirements:
Windows: Microsoft Internet Explorer 5.01 or later or Netscape 6.2 or later
Mac OS X: Safari or Firefox using Bonjour or an IP address
Linux: Netscape Navigator only
HP-UX 10 and HP-UX 11: Netscape Navigator 4.7
The HP Embedded Web Server works when the product is connected to an IP-based network. The HP Embedded
Web Server does not support IPX-based product connections. You do not have to have Internet access to open
and use the HP Embedded Web Server.
When the product is connected to the network, the HP Embedded Web Server is automatically available.
Open the HP Embedded Web Server
1. Identify the product IP address or host name. Follow these steps to print or view the product configuration
page:
a. On the product control panel, press the Home button.
b. Open the following menus:
Administration
Reports
Configuration/Status Pages
Configuration Page
c. Select the Print or View option.
d. Find the IP address or host name on the Jetdirect page.
2. In a supported Web browser on your computer, enter the product IP address or host name in the address/
URL field.
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HP Embedded Web Server features
Information tab
Table 6-1 HP Embedded Web Server Information tab
Menu Description
Device Status Shows the product status and shows the estimated life remaining of HP supplies. The page
also shows the type and size of paper set for each tray. To change the default settings,
click the Change Settings link.
Job Log Shows a summary of all jobs the product has processed.
Configuration Page Shows the information found on the configuration page.
Supplies Status Page Shows the status of the supplies for the product.
Event Log Page Shows a list of all product events and errors. Use the HP Instant Support link (in the Other
Links area on all HP Embedded Web Server pages) to connect to a set of dynamic Web
pages that help you solve problems. These pages also show additional services available
for the product.
Usage Page Shows a summary of the number of pages the product has printed, grouped by size, type,
and paper print path.
Device Information Shows the product network name, address, and model information. To customize these
entries, click the Device Information menu on the General tab.
Control Panel Snapshot Shows an image of the current screen on the control-panel display.
Print Upload a print-ready file from your computer to print. The product uses the default print
settings to print the file.
Printable Reports and Pages Lists the internal reports and pages for the product. Select one or more items to print.
General tab
Table 6-2 HP Embedded Web Server General tab
Menu Description
Control Panel Customization Reorder, show, or hide features on the control-panel display, and change the default
display language.
Quick Sets Setup Configure jobs that are available in the Quick Sets area of the Home screen on the product
control panel.
Alerts Set up email alerts for various product and supplies events.
Control Panel Administration Menu Shows the menu structure of the Administration menu on the control panel.
NOTE: You can configure settings on this screen, but the HP Embedded Web Server
provides more advanced configuration options than are available through the
Administration menu.
AutoSend Configure the product to send automated emails regarding product configuration and
supplies to specific email addresses.
Edit Other Links Add or customize a link to another Web site. This link displays in the Other Links area on
all HP Embedded Web Server pages.
Ordering Information Enter information about ordering replacement toner cartridges. This information displays
on the supplies status page.
ENWW HP Embedded Web Server 109
Table 6-2 HP Embedded Web Server General tab ( continued)
Menu Description
Device Information Name the product and assign an asset number to it. Enter the name of the primary contac t
who will receive information about the product.
Language Set the language in which to display the HP Embedded Web Server information.
Date and Time Set the date and time or synchronize with a network time server.
Energy Settings Set or edit a wake time, sleep time, and sleep delay for the product. You can set a different
schedule for each day of the week and for holidays. You can also set which interactions
with the product cause it to wake from sleep mode.
Backup and Restore Create a backup file that contains product and user data. If necessary, you can use this file
to restore data to the product.
Restore Factory Settings Restore product settings to the factory defaults.
Solution Installer Install third-party software programs that can enhance the product functionality.
Firmware Upgrade Download and install product firmware upgrade files.
Quota and Statistics Services Provides connection information about third-party job-statistics services.
Print tab
Table 6-3 HP Embedded Web Server Print tab
Menu Description
Retrieve from USB Setup Enable or disable the Retrieve from USB menu on the control panel.
Manage Stored Jobs Enable or disable the ability to store jobs in the product memory, and configure job-storage
options.
Adjust Paper Types If print quality problems occur when using a specific paper type, you can override factory-
default mode settings.
General Print Settings Configure settings for all print jobs.
Manage Trays Configure settings for paper trays.
Troubleshooting tab
Table 6-4 HP Embedded Web Server Troubleshooting tab
Menu Description
General Troubleshooting Select from a variety of reports and tests to help solve problems with the product.
Retrieve Diagnostic Data
NOTE: This item is available only if an
administrator password is set from the
Security tab.
Export product information to a file that can be useful for detailed problem analysis.
Firmware Upgrade Download and install product firmware upgrade files.
Restore Factory Settings Restore product settings to factory defau lts.
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Security tab
Table 6-5 HP Embedded Web Server Security tab
Menu Description
General Security Configure an administrator password so you can restrict access to certain features on the
product.
Set PJL password for processing PJL commands.
Set file system access and firmware upgrade security.
Enable or disable the Host USB port on the control panel or the USB connectivity port on
the formatter for printing directly from a computer.
View the status of all security settings.
Access Control Configure access to product functions for specific individuals or groups. Also set up user
accounts and select the method by which individuals sign in to the product.
Protect Stored Data Configure and manage the internal hard drive for the product. This product includes an
encrypted hard drive for maximum security.
Configure settings for jobs that are stored on the product hard drive.
Certificate Management Install and manage security certificates for access to the product and the network.
Self Test Verify that the security functions are running according to expected system parameters.
HP Web Services tab
Use the HP Web Services tab to configure and enable HP Web Services for this product. You must enable HP Web
Services to use the HP ePrint feature.
Networking tab
Use the Networking tab to configure and secure network settings for the product when it is connected to an IP-
based network. This tab does not display if the product is connected to other types of networks.
Other Links list
NOTE: You can configure which links display in the Other Links list by using the Edit Other Links men u on th e
General tab. The following are the default links.
Table 6-6 HP Embedded Web Server Other Links list
Menu Description
HP Instant Support Connects you to the HP Web site to help you find solutions to product problems.
Shop for Supplies Connects to the HP SureSupply Web site, where you can receive information on options for
purchasing original HP supplies, such as toner cartridges and paper.
Product Support Connects to the support site for the product, from which you can search for help regarding
various topics.
ENWW HP Embedded Web Server 111
HP Utility (Mac OS X)
HP Utility is a software program that provides access to the product in Mac OS X.
You can use HP Utility when the product uses a USB cable or is connected to a TCP/IP-based network.
Open HP Utility
From the Finder, click Applications, click Utilities, and then click HP Utility.
If HP Utility is not included in the Utilities list, use the following procedure to open it:
1. At the computer, open the Apple menu, click the System Preferences menu, and then click the Print &
Fax icon (OS X v10.5 and 10.6) or the Print & Scan icon (OS X v10.7).
2. Select the product in the left side of the window.
3. Click the Options & Supplies button.
4. Click the Utility tab.
5. Click the Open Printer Utility button.
HP Utility features
HP Utility consists of pages that you open by clicking in the All Settings list. At the top of any page, click the
icons to access HP Web sites for the following information:
HP Support
Supplies
Registration
Recycling
The following table describes the tasks that you can perform with HP Utility.
Menu Item Description
Information And Support Supplies Status Shows the product supplies status and provides links for ordering supplies
online.
Device Information Shows information about the currently selected product.
File Upload Transfers files from the computer to the product.
Upload Fonts Transfers font files from the computer to the product.
HP ePrintCenter Accesses the HP ePrintCenter.
Update Firmware Transfers a firmware update file to the product.
NOTE: This option is available only after you open the View menu and
select the Show Advanced Options item.
Commands Sends special characters or print commands to the product after the print
job.
NOTE: This option is available only after you open the View menu and
select the Show Advanced Options item.
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Menu Item Description
Printer Settings Supplies Management Configures how the product should behave when supplies are nearing the
end of their estimated life.
Trays Configuration Changes the default tray settings.
Output Devices Manages settings for optional output accessories.
Duplex Mode Tu rns on the automatic two-sided printing mode.
Protect Direct Ports Disables printing over USB or parallel ports.
Stored Jobs Manages print jobs that are stored on the product hard disk.
Network Settings Configures the network settings, such as the IPv4 and IPv6 settings.
Additional Settings Provides access to the HP Embedded Web Server.
ENWW HP Utility (Mac OS X) 113
Use HP Web Jetadmin software
HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of
networked HP products, including printers, multifunction products, and digital senders. This single solution
allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging
environment - ultimately increasing business productivity by helping you save time, control costs, and protect
your investment.
HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go
to www.hp.com/go/webjetadmin and click the Self Help and Documentation link to learn more about upgrades.
114 Chapter 6 Manage the product ENWW
Economy settings
Print with EconoMode
This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner,
which might extend the life of the toner cartridge. However, using EconoMode can also reduce print quality.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might
outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable,
consider replacing the toner cartridge.
NOTE: This feature is available with the PCL 6 print driver for Windows. If you are not using that driver, you
can enable the feature by using the HP Embedded Web Server.
1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Click the EconoMode check box.
5. Click the OK button to close the Document Properties dialog box. In the Print dialog, click the OK button
to print the job.
Optimize speed or energy use
By default the product stays warm between jobs to optimize speed and print the first page of jobs faster. You
can set the product to cool between jobs, which conserves energy.
1. On the product control panel, press the Home button.
2. Open the following menus:
Administration
General Settings
Energy Settings
Optimum Speed/Energy Usage
3. Highlight the option that you want to use, and then press the OK button.
Set sleep mode
1. On the product control panel, press the Home button.
2. Open each of the following menus:
Administration
General Settings
Energy Settings
Sleep Timer Settings
ENWW Economy settings 115
3. Open the Sleep Mode/Auto Off After menu, and then use the keypad to set the appropriate time. Press
the OK button.
4. Open the Sleep Mode/Auto Off Timer menu, and select the Enabled option. Press the OK button.
NOTE: The sleep-mode default time is 45 minutes.
NOTE: When the product is in sleep mode, the power-button light flashes.
Set the sleep schedule
NOTE: You must configure the date and time settings before you can use the Sleep Schedule feature.
1. On the product control panel, press the Home button.
2. Open the following menus:
Administration
General Settings
Date/Time Settings
3. Open the Date/Time Format menu and configure the following settings:
Date Format
Time Format
4. To save the changes, press the OK button.
5. Open the Date/Time menu and configure the following settings:
Date
Time
Time Zone
If you are in an area that uses daylight savings time, select the Adjust for Daylight Savings box.
6. To save the changes, press the OK button.
7. Press the back-arrow button to return to the Administration screen.
8. Open the following menus:
General Settings
Energy Settings
Sleep Schedule
9. Select the Add option, and then select the type of event to schedule: Wake or Sleep.
10. Configure the following settings:
116 Chapter 6 Manage the product ENWW
Time
Event Days
11. To save the changes, press the OK button.
ENWW Economy settings 117
Product security features
Security statements
The product supports security standards and recommended protocols that help you keep the product secure,
protect critical information on your network, and simplify the way you monitor and maintain the product.
For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/
secureprinting. The site provides links to white papers and FAQ documents about security features.
IP Security
IP Security (IPsec) is a set of protocols that control IP-based network traffic to and from the product. IPsec
provides host-to-host authentication, data integrity, and encryption of network communications.
For products that are connected to the network and have an HP Jetdirect print server, you can configure IPsec
by using the Networking tab in the HP Embedded Web Server.
Sign in to the product
Some features on the product control panel can be secured so that unauthorized people cannot use them. When
a feature is secured, the product prompts you to sign in before you can use it. You can also sign in without
waiting for a prompt by pressing the Home button on the product control panel, and then selecting the Sign
In option.
Typically, you use the same user name and password that you use to sign in to your computer on the network.
Consult the network administrator for this product if you have questions about which credentials to use.
After you have signed in to the product, a Sign Out option displays on the control panel. To maintain security
for the product, select the Sign Out option when you have finished using the product.
Assign a system password
Assign an administrator password for access to the product and the HP Embedded Web Server so that
unauthorized users cannot change the product settings.
1. Open the HP Embedded Web Server by entering the product IP address into the address line of a Web
browser.
2. Click the Security tab.
3. Open the General Security menu.
4. In the Username field, enter the name to associate with the password.
5. Enter the password in the New Password field, and then enter it again in the Verify password field.
NOTE: If you are changing an existing password, you must first enter the existing password in the Old
Password field.
6. Click the Apply button. Make note of the password and store it in a safe place.
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Encryption support: HP High-Performance Secure Hard Disks
The hard disk provides hardware-based encryption so you can securely store sensitive data without impacting
product performance. This hard disk uses the latest Advanced Encryption Standard (AES) and has versatile time-
saving features and robust functionality.
Use the Security menu in the HP Embedded Web Server to configure the disk.
For more information about the encrypted hard disk, see the HP High-Performance Secure Hard Disk Setup
Guide.
1. Go to www.hp.com/support.
2. Enter Secure Hard Disk into the search field and press Enter.
3. Click the HP High-Performance Secure Hard Disk Drive link.
4. Click the Manuals link.
Lock the formatter cage
The formatter cage, on the back of the product, has a slot that you can use to attach a security cable. Locking
the formatter cage prevents someone from removing valuable components from the formatter.
ENWW Product security features 119
Upgrade the product firmware
Software and firmware upgrades and installation instructions for this product are available at www.hp.com/
support/lj700M712. Click Support & Drivers, click the operating system, and then select the download for the
product.
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7 Solve problems
Solve problems checklist
Factors that affect product performance
Restore factory-set defaults
Control-panel help
Paper feeds incorrectly or becomes jammed
Clear jams
Change jam recovery
Improve print quality
The product does not print or it prints slowly
Solve easy-access USB printing problems
Solve USB connection problems
Solve wired network problems
Solve product software problems (Windows)
Solve product software problems (Mac OS X)
Remove software (Windows)
Remove the print driver (Mac OS X)
ENWW 121
Solve problems checklist
Follow these steps when trying to solve a problem with the product.
1. If the control panel is blank or black, complete these steps:
a. Check the power cable.
b. Check that the power is turned on.
c. Make sure that the line voltage is correct for the product power configuration. (See the label that is
on the back of the product for voltage requirements.) If you are using a power strip and its voltage
is not within specifications, connect the product directly into the electrical outlet. If it is already
connected into the outlet, try a different outlet.
d. If none of these measures restores power, contact HP Customer Care.
2. The control panel should indicate a Ready status. If an error message displays, resolve the error.
3. Check the cabling.
a. Check the cable connection between the product and the computer or network port. Make sure that
the connection is secure.
b. Make sure that the cable itself is not faulty by using a different cable, if possible.
c. Check the network connection.
4. Ensure that the selected paper size and type meet specifications. Also open the Trays menu on the product
control panel and verify that the tray is configured correctly for the paper type and size.
5. Print a configuration page. If the product is connected to a network, an HP Jetdirect page also prints.
a. On the product control panel, press the Home button.
b. Open the following menus:
Administration
Reports
Configuration/Status Pages
c. Select the Configuration Page option.
d. Highlight the Print option, and then press the OK button to print the page.
If the pages do not print, check that at least one tray contains paper.
If the page jams in the product, follow the instructions on the control panel to clear the jam.
If the page does not print correctly, the problem is with the product hardware. Contact HP Customer Care.
If the page prints correctly, then the product hardware is working. The problem is with the computer you
are using, with the print driver, or with the program.
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6. Verify that you have installed the print driver for this product. Check the program to make sure that you
are using the print driver for this product. The print driver is on the CD that came with the product. You can
also download the print driver from this Web site: www.hp.com/go/lj700M712_software.
7. Print a short document from a different program that has worked in the past. If this solution works, then
the problem is with the program. If this solution does not work (the document does not print), complete
these steps:
a. Try printing the job from another computer that has the product software installed.
b. If you connected the product to the network, connect the product directly to a computer with a USB
cable. Redirect the product to the correct port, or reinstall the software, selecting the new connection
type that you are using.
NOTE: The product will arrive with the USB port disabled. To enable the USB port and use it to test
the product ™s connectivity, ensure the product is in the Ready state.
ENWW Solve problems checklist 123
Factors that affect product performance
Several factors affect the time it takes to print a job:
Maximum product speed, measured in pages per minute (ppm)
The use of special paper (such as transp arencies, heavy paper, and custom-size paper)
Product processing and download time
The complexity and size of graphics
The speed of the computer you are using
The USB connection
The product I/O configuration
The network operating system and configuration (if applicable)
The print driver that you are using
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Restore factory-set defaults
1. On the product control panel, press the Home button.
2. Open the following menus:
Administration
General Settings
Restore Factory Settings
3. Select one or more categories of settings from the list, and then select the Reset option, and then press
the OK button.
ENWW Restore factory-set defaults 125
Control-panel help
The product has a built-in Help system that explains how to use each screen. To open the Help system, press
the Help button on the control panel.
For some screens, the Help opens to a global menu where you can search for specific topics. You can browse
through the menu structure by pressing the arrow buttons on the control panel.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that
screen.
126 Chapter 7 Solve problems ENWW
Paper feeds incorrectly or becomes jammed
The product does not pick up paper
The product picks up multiple sheets of paper
Prevent paper jams
The product does not pick up paper
If the product does not pick up paper from the tray, try these solutions.
1. Open the product and remove any jammed sheets of paper.
2. Load the tray with the correct size of paper for your job.
3. Make sure the paper size and type are set correctly on the product control panel.
4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to
the appropriate indentation in the tray.
5. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed
the paper manually. Load paper, and continue.
6. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with
warm water.
The product picks up multiple sheets of paper
If the product picks up multiple sheets of paper from the tray, try these solutions.
1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not fan the
paper. Return the stack of paper to the tray.
2. Use only paper that meets HP specifications for this product.
3. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.
4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the
stack, and then return some of the paper to the tray.
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to
the appropriate indentation in the tray.
6. Make sure the printing environment is within recommended specifications.
Prevent paper jams
To reduce the number of paper jams, try these solutions.
1. Use only paper that meets HP specifications for this product.
2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.
3. Use paper that has not previously been printed or copied on.
4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the
stack, and then return some of the paper to the tray.
ENWW Paper feeds incorrectly or becomes jammed 127
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so
they are touching the paper stack without bending it.
6. Make sure that the tray is fully inserted in the product.
7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets
one at a time.
8. On the product control panel, press the Home button and then select the Trays item. Verify that the
tray is configured correctly for the paper type and size.
9. Make sure the printing environment is wi thin recommended specifications.
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Clear jams
Jam locations
4
2
3
1 Duplexer
2 Fuser jam-access door
3 Output bin
4 Top cover (access to the toner cartridge)
5Tray 1
6 Tray 2 jam-access door
7 Jam-access for the 500-sheet input tray
Auto-navigation for clearing jams
The auto-navigation feature assists you in clearing jams by providing step-by-step instructions on the control
panel. When you complete a step, the product displays instructions for the next step until you have completed
all steps in the procedure.
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Clear jams in the output-bin area
1. If paper is visible from the output bin, grasp the
leading edge and remove it.
2
3
Clear jams in Tray 1
1. Slowly pull the jammed paper out of the product.
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Clear jams in Tray 2 or Tray 3
1. Open the right-side access door. If the jammed
page is visible, gently pull it out of the product.
2
3
2. If you were not able to clear the jam by using the
right-side access door, slide the tray out of the
product.
3. Remove any damaged paper from the tray.
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4. If the edge of the paper is visible in the feed area,
slowly pull the paper toward the left side and then
out of the product.
NOTE: Do not force the paper if it will not move
easily. If the paper is stuck in a tray, try removing
it through the tray above (if applicable) or through
the toner-cartridge area.
3
5. Close the tray.
NOTE: Before replacing the tray, make sure the
paper is flat in the tray at all four corners and below
the tabs on the guides.
6. Close the right-side access door.
2
3
132 Chapter 7 Solve problems ENWW
Clear jams in the 500-sheet trays
1. Open the right-side access door and the 500-sheet
tray jam-access door.
4
2
3
2. Remove the 500-sheet tray.
2
3
3. If the edge of the paper is visible in the feed area,
slowly pull the paper toward the right side and out
of the product.
NOTE: Do not force the paper if it will not move
easily. If the paper is stuck in a tray, try removing
it through the tray above (if applicable) or through
the upper, right door.
2
3
ENWW Clear jams 133
4. Close the 500-sheet tray.
2
3
5. Close the right-side access door and the 500-sheet
tray jam-access door.
4
2
3
Clear jams in the 3,500-sheet high-capacity tray
1. Open the right and left sides of the tray.
4
134 Chapter 7 Solve problems ENWW
2. Remove any damaged sheets of paper.
4
3. Above the right-side tray, press the green button
to release the jam-access plate.
4
4. If jammed paper is in the feed area, pull it down to
remove it.
4
ENWW Clear jams 135
5. Push up on the jam-access plate to close it.
4
6. Close the right and left sides of the tray.
4
7. Open the jam-access door on the right side of the
high-capacity tray cabinet.
136 Chapter 7 Solve problems ENWW
8. Lift up the jam-release plate and remove any
jammed paper.
9. Close the jam-access door on the right side of the
high-capacity tray cabinet.
Clear jams from the toner-cartridge area
1. Press the cartridge-door-release button.
2
3
ENWW Clear jams 137
2. Open the cartridge door.
2
3
3. Remove the toner cartridge.
CAUTION: To prevent damage to the toner
cartridge, do not expose it to light for more than a
few minutes.
2
3
4. Pull the green tab down to open the metal plate
inside the product.
138 Chapter 7 Solve problems ENWW
5. Slowly pull the paper out of the product. Be careful
to not tear the paper.
CAUTION: Avoid spilling loose toner. Use a dry,
lint-free cloth to clean any toner that might have
fallen into the product. If loose toner falls into the
product, it might cause temporary problems with
print quality. Loose toner should clear from the
paper path after a few pages are printed. If toner
gets on your clothing, wipe it off with a dry cloth
and wash clothing in cold water. (Hot water sets
toner into fabric.)
6. Replace the toner cartridge.
2
3
7. Close the cartridge door.
2
3
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Clear jams in the fuser
1. Open the fuser door on the left side of the product.
CAUTION: The fuser can be hot while the product
is in use.
2. Push down on the green tab to open the fuser jam-
access cover.
3. Remove any paper from the fuser.
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4. Close the fuser jam-access cover.
5. Close the fuser door.
Clear jams from the duplexer
1. Remove the duplexer.
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2. Remove any paper from the duplexer.
3. Reinstall the duplexer.
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Change jam recovery
This product provides a jam recovery feature that reprints jammed pages.
1. On the product control panel, press the Home button.
2. Open the following menus:
Administration
General Settings
Jam Recovery
3. Select one of the following options:
Auto: The product attempts to reprint jammed pages when sufficient memory is available. This is
the default setting.
Off: The product does not attempt to reprint jammed pages. Because no memory is used to store
the most recent pages, performance is optimal.
NOTE: Some pages can be lost if the product runs out of paper while printing a duplex job with Jam
Recovery set to Off.
On: The product always reprints jammed pages. Additional memory is allocated to store the last few
pages printed.
4. To save your changes, press the OK button.
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Improve print quality
Print from a different software program
Try printing from a different software program. If the page prints correctly, the problem is with the software
program from which you were printing.
Set the paper-type setting for the print job
Check the paper type setting if you are printing from a software program and the pages have any of these
problems:
smeared print
fuzzy print
dark print
curled paper
scattered dots of toner
loose toner
small areas of missing toner
Check the paper type setting (Windows)
1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. From the Paper type drop-down list, click the More... option.
5. Expand the list of Type is: options.
6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and click the OK button.
8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
Check the paper type setting (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Finishing menu.
4. Select a type from the Media Type drop-down list.
5. Click the Print button.
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Check the toner-cartridge status
Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of
other replaceable maintenance parts.
1. On the product control panel, press the Home button.
2. Open the following menus:
Administration
Reports
Configuration/Status Pages
3. Select the Supplies Status option.
4. Highlight the Print option, and then press the OK button to print the report.
5. Check the percent of life remaining for the toner cartridges and if applicable, the status of other replaceable
maintenance parts.
Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The
supplies status page indicates when a supply level is very low. After an HP supply has reached the very
low threshold, HP ™s premium protection warranty on that supply has ended.
The supply does not need to be replaced now unless the print quality is no longer acceptable. Consider
having a replacement available to install when print quality is no longer acceptable.
If you determine that you need to replace a toner cartridge or other replaceable maintenance parts, the
supplies status page lists the genuine HP part numbers.
6. Check to see if you are using a genuine HP cartridge.
A genuine HP toner cartridge has the words �HP � on it, or has the HP logo on it. For more information on
identifying HP cartridges go to www.hp.com/go/learnaboutsupplies.
HP cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not
HP products, HP cannot influence their design or control their quality. If you are using a refilled or
remanufactured toner cartridge and are not satisfied with the print quality, replace the toner cartridge
with a genuine HP toner cartridge.
Print a cleaning page
Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the following
problems:
Specks of toner are on the printed pages.
Toner is smearing on the printed pages.
Repeated marks occur on the printed pages.
Use the following procedure to print a cleaning page.
1. On the product control panel, press the Home button.
2. Open the following menus:
ENWW Improve print quality 145
Device Maintenance
Calibration/Cleaning
Cleaning Page
3. Press the OK button to print the page.
4. The cleaning process can take several minutes. When it is finished, discard the printed page.
Visually inspect the toner cartridge
1. Remove the toner cartridge from the product, and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the green imaging drum on the toner cartridge.
CAUTION: Do not touch the imaging drum. Fingerprints on the imaging drum can cause print-quality
problems.
4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and
reinstall it. Print a few pages to see if the problem has resolved.
Check paper and the printing environment
Use paper that meets HP specifications
Use different paper if you are having any of the following problems:
The printing is too light or seems faded in areas.
Specks of toner are on the printed pages.
Toner is smearing on the printed pages.
Printed characters seem misformed.
Printed pages are curled.
Always use a paper type and weight that this product supports. In addition, follow these guidelines when
selecting paper:
Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids,
staples, and curled or bent edges.
Use paper that has not been previously printed on.
Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in Inkjet
printers.
Use paper that is not too rough. Using smoother paper generally results in better print quality.
Check the environment
Environmental conditions can directly affect print quality, and they are a common cause for paper-feeding
problems. Try the following solutions:
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Move the product away from drafty locations, such as air-conditioning vents, or open windows or doors.
Make sure the product is not exposed to temperatures or humidity outside of product specifications.
Do not place the product in a confined space, such as a cabinet.
Place the product on a sturdy, level surface.
Remove anything that is blocking the vents on the product. The product requires good air flow on all sides,
including the top.
Protect the product from airborne debris, dust, steam, grease, or other elements that can leave residue
inside the product.
Check the EconoMode settings
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might
outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable,
consider replacing the toner cartridge.
NOTE: This feature is available with the PCL 6 print driver for Windows. If you are not using that driver, you
can enable the feature by using the HP Embedded Web Server.
Follow these steps if the entire page is too dark or too light.
1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab, and locate the Print Quality area.
4. If the entire page is too dark, use these settings:
Select the 600 dpi option.
Select the EconoMode check box to enable it.
If the entire page is too light, use these settings:
Select the FastRes 1200 option.
Clear the