Home :: Service & Support :: Carepacks :: Proactive Care Advanced 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Standard - upgrade - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 24x7 - response time: 2 h

HP Proactive Care Advanced 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Standard - upgrade - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 24x7 - response time: 2 h

Proactive Care Advanced 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Standard - upgrade - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 24x7 - response time: 2 h
Manufacturer
SKU
HP-New-U6GV4E
Quantity in stock
10 item(s) available
Part Number
U6GV4E
Condition
New
Market price:
$880.00
Time to ship:
within 4 days
Our price:
$809.19
8%


Quantity (10 available)
HP Proactive Care Advanced Service expands on HP Proactive Care Service and is designed to help you maximize the benefits of IT investments maintain IT infrastructure stability achieve business and IT project objectives reduce operational costs and free your IT staff for other priority tasks. Your assigned HP Account Support Manager (ASM) provides personalized technical and operational advice including HP best practices gleaned from HPs broad support experience. HP Proactive Care Advanced can help to save your time with real-time monitoring and analysis of your devices that are connected to HP creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects performance improvements or other technical needs. Should an incident occur reducing business impact requires a swift and comprehensive response. An HP Technical Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severity 1 incidents a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates. HP Proactive Care Advanced uses HP Remote Support Technology to monitor devices and collect data enabling faster delivery of support and services.

Specification:
Type: Technical support
Service Included: Phone consulting
Full Contract Period: 5 years
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Software Title: VMware vSphere with Operations Management Standard
License Type: Upgrade license
License Qty: 6 processors
Upgrade from: VMware vSphere Essentials Plus
Service & Support Details: Phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday

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