The Gold support plan is Mellanoxs premium service plan for mission critical deployments where small percentage of down time can mean a significant loss to business. The Gold plan provides 24/7 hotline support and very short response times in addition to end-to-end support for Mellanox solutions.
Specification:
Type: Technical support
Service Included: Phone consulting
Full Contract Period: 1 year
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Service & Support Details: Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Specification:
Type: Technical support
Service Included: Phone consulting
Full Contract Period: 1 year
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Service & Support Details: Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Accessories and Cables
Accessories
Appliances
Audio & Video
Computer Components
Digital Cameras & Peripherals
Gaming
Home Environment
Monitor & Projector
Network Hardware
Office Machines and Supplies
Power Equipment
Security
Service & Support
TV & Video
