The Promise ServicePlus Plan is an upgrade to VTraks 5-year limited advance replacement warranty adding a rapid onsite hardware parts replacement service for Promise manufactured field replaceable units while they are under warranty. Third party integrated components like hard drives and SFPs are not covered by this service. Battery back-up unit (BBU) is not covered.
Specification:
Type: Extended service agreement
Service Included: Replacement
Location: On-site
Full Contract Period: 5 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service & Support Details: Extended service agreement - replacement - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Specification:
Type: Extended service agreement
Service Included: Replacement
Location: On-site
Full Contract Period: 5 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service & Support Details: Extended service agreement - replacement - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Accessories and Cables
Accessories
Appliances
Audio & Video
Computer Components
Digital Cameras & Peripherals
Gaming
Home Environment
Monitor & Projector
Network Hardware
Office Machines and Supplies
Power Equipment
Security
Service & Support
TV & Video
